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Performance Plus Quick Oil Change

4.3
(254 reviews)

Business Details

115 S State St, Big Rapids, MI
49307-1745, United States
(231) 796-4533
https://performanceplusoil.com

About

Oil Change Service Station

Location

Performance Plus Quick Oil Change
115 S State St, Big Rapids, MI
49307-1745, United States

Hours

Reviews

4.3
254 reviews
5 stars
177
4 stars
30
3 stars
11
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Quality

While some reviews noted quick and efficient service, others reported issues with oil changes leading to further vehicle problems, indicating inconsistency in service quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that they were charged more than expected or for services they did not request.

Employee Behavior

There were mixed reviews regarding employee behavior, with some customers reporting positive interactions while others described rude or unprofessional conduct.
  • BB
    Brenda Brown
    6 days ago
    5.0
    Friendly and helpful
  • RW
    Rachel Williams
    Feb 20, 2026
    5.0
    I had a very odd request and they were happy to look at my car and help me out! I was helped by Allen and Jake.
  • ML
    marcia lane
    Feb 16, 2026
    5.0
    Helpful staff, quick efficient service. They WANT your business and they'll prove it! Oil change, COMPLETE checkout. Out in 10 minutes. Nice.
  • DM
    debra marcinkewciz
    Feb 10, 2026
    5.0
    Jacob was very polite and service was great! I’ve been going here for years and always have had great service. They answer any questions that I have. Highly recommend
  • JS
    Jessica Silva
    Jan 27, 2026
    1.0
    If I could give zero stars I absolutely would. DO NOT trust this shop with your vehicle. You will encounter way more problems than solutions and risk having your vehicle completely out of commission in the end. Got an oil change Fri 1/16 and by Sun 1/18 my oil light came on because oil was leaking out of the filter. Corporate seemed to be accommodating at first and sent the district manager out 1/19 to re-do the oil change in our driveway at home. Friday 1/23 my oil light comes on again. Same issue, oil leaking from the filter! This time, we got our regular mechanic involved and determined that the filter was not only very poor quality but also did not get tightened properly, AGAIN. Performance plus has blatantly REFUSED to refund our $103 dollars which is all we are asking for at this point. Their reasoning is that we should have given them a 3RD chance to get this simple oil change right before taking it to our trusted mechanic. Why would I even consider letting them touch my vehicle again?? Now I am out $200 all together after paying our regular mechanic not to mention the amount of time and energy I have been robbed of as a result of their incompetence. I pray these crooks go out of business. DO NOT RECOMMEND.

Frequently Asked Questions About Performance Plus Quick Oil Change

Do I need to make an appointment to get an oil change or any other service?

No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.

What comes with a full-service oil change?

We include the following with each oil change we offer: Up to 5 quarts of premium motor oil A new oil filter Reset Oil Life Monitoring System Complete chassis lubrication Adjust tire pressure Inspect wiper blades Inspect lights and blinkers Inspect engine air filter Inspect Check cabin air filter Inspect and add washer solvent Inspect transmission fluid condition and level (add if necessary) Inspect coolant/antifreeze condition and level (add if necessary) Inspect power steering fluid condition and level (add if necessary) Check front differential fluid condition and level (by request) Check rear differential fluid condition and level (by request) Check transfer case fluid condition and level (by request) Inspect fuel filter Inspect belt(s)

Brand Certified Facts from Performance Plus Quick Oil Change

This information is certified by Performance Plus Quick Oil Change and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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