Performance Plus Quick Oil Change

4.2
244 reviews
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Business Details

115 S State St, Big Rapids, MI
49307-1745, United States
(231) 796-4533
https://performanceplusoil.com
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About

Oil Change Service Station

Location

Performance Plus Quick Oil Change
115 S State St, Big Rapids, MI
49307-1745, United States

Hours

Reviews

4.2
244 reviews
5 stars
167
4 stars
30
3 stars
11
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and quick service.

Service Quality

While most reviews noted efficient oil changes, some customers reported issues with service quality, including improper handling of vehicles and upselling practices.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling they were charged more than expected or for services they did not request.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported negative interactions and service failures.
  • EE
    Emily Endres
    Dec 9, 2025
    5.0
    What’s not to love about this Performance Plus. Quick, efficient, and don’t even get me started on the sign jokes! I work down the road and enjoy reading them on my way to work. I also hope anyone who stops in has the pleasure of having Jacob assist them. Professional, kind and such a great guy. Oil be back in another 3000 miles!
  • TS
    Tammy Spring
    Dec 4, 2025
    5.0
    Great service, very knowledgeable about my car would highly recommend Performance Plus for an oil Change. Jake was great!
  • DJ
    Del Putnam Jr
    Nov 12, 2025
    5.0
    Excellent service. Knowledgeable staff. Very professional and courteous.
  • AA
    Amy Alexander
    Nov 3, 2025
    5.0
    Best oil change I've gotten, friendliest, knowledgeable staff. I generally use the Cadillac location out of convenience, but now that I've had the service from this location, I will definitely be coming here instead! Thank you Ashlinne and Joey!
  • AA
    Anthony Aronovici
    Oct 25, 2025
    5.0
    I have been coming here for 3 years. I sometimes go to other shops when is convenient, but I always make an effort to come here. It's been about two oil changes since I've been here, and today I went and saw employees I've never recognized before. And you know what happens with that, you wonder if it's going to be the same, and I'll tell you what, whoever is the manager of this place really knows how to train their employees to be very nice and super awesome. They get my oil change done quick, they don't pester me with too many upsells, they're nice, professional, and silly. The employees have had in the past, and the employees they have now have always been great, and so as their service.
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Frequently Asked Questions About Performance Plus Quick Oil Change

Do I need to make an appointment to get an oil change or any other service?

No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.

What comes with a full-service oil change?

We include the following with each oil change we offer: Up to 5 quarts of premium motor oil A new oil filter Reset Oil Life Monitoring System Complete chassis lubrication Adjust tire pressure Inspect wiper blades Inspect lights and blinkers Inspect engine air filter Inspect Check cabin air filter Inspect and add washer solvent Inspect transmission fluid condition and level (add if necessary) Inspect coolant/antifreeze condition and level (add if necessary) Inspect power steering fluid condition and level (add if necessary) Check front differential fluid condition and level (by request) Check rear differential fluid condition and level (by request) Check transfer case fluid condition and level (by request) Inspect fuel filter Inspect belt(s)