Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
57 reviews
5 stars
36
4 stars
7
3 stars
3
2 stars
3
1 star
8
- JJJustinOct 29, 20255.0Nice people and parking lot
- HSHeather StoutOct 22, 20251.0Worst place ever! They don’t give a crap about you or your vehicle.
- ASAdam SingerOct 5, 20255.0When I tell you I have not had a better customer experience from any single business, I mean it! We unfortunately had an accident on a roadtrip - enter the truly wonderful team at Gerber. They consistently called twice a week to provide use with status updates on the car. They went far above and beyond in their safety and repair worker. And the true kindness and generosity of their entire team (HUGE shoutouts to Mike, Madison & Sam) was truly remarkable. Although it was unfortunate to have an accident, we were truly blessed to have worked with this wonderful team that reminded us what true customer satisfaction and building relationships looks like with a business. 10 stars out of 5 - highly recommend.
- BSBobbie SmithJul 24, 20161.0I went to Gerber for an estimate on my car and they seemed friendly. The guy doing the estimate on my car seemed more interested in me then the car, and kept going on about how the business is really busy. After taking pictures of my car and writing in his notebook he told me the written estimate was going to take an hour and he'd email me the estimate. I went home and waited 27 hours. In that time I called twice to check on the process of my estimate and all they could say is "we are really busy." After I received the estimate I noticed everything was wrong. They had the wrong side to be repaired and parts that didn't need to be removed were getting removed. I had an appointment and instead of taking care of me and doing the estimate properly they took care of other people and rushed my problem. I'm just glad I didn't take my car to them, you cant rush fixing a car and expect it to run and look the way it did before.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Big Rapids provide?
Gerber Collision & Glass offers a range of services including auto body repair, windshield replacement and repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, and mobile auto glass service.
What are the operating hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, all collision auto body repairs and auto glass services come with a Lifetime Guarantee for as long as you own your vehicle.
Can I get a free estimate for collision auto body repair at Gerber Collision & Glass?
Yes, Gerber Collision & Glass provides free estimates for collision auto body repairs as well as auto glass quotes.
What payment options are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is Gerber Collision & Glass wheelchair accessible and do they have restroom facilities?
Gerber Collision & Glass has restroom facilities but does not have wheelchair accessible restrooms.
Does Gerber Collision & Glass have affiliations with any professional organizations?
Yes, Gerber Collision & Glass is affiliated with I-Car and AGRSS.
Are there nearby automotive services to Gerber Collision & Glass in Big Rapids?
Yes, nearby automotive-related businesses include Glass America-Big Rapids, Boyd Brower Sells Cars, Paris Auto Sales, and Big Rapids Towing, which can assist with repairs, sales, and roadside assistance.
Where can customers visit for storage or propane services near Gerber Collision & Glass?
Nearby you can find Stuff -N- Store Self Storage for storage needs and Freeman Propane LLC or Blue Rhino Propane Exchange for propane services.
What local attractions or services are close to Gerber Collision & Glass that customers might want to explore?
Customers may want to visit places like Mecosta Conservation District for environmental interests, Rythmic Sky Dance Studio for fitness, or Good Shepherd Lutheran Church for community events near Gerber Collision & Glass.