Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Big Rapids, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Big Rapids location today.
Location
Hours
Reviews
4.0
143 reviews
5 stars
92
4 stars
15
3 stars
5
2 stars
3
1 star
28
- SJSarah JoyNov 10, 20255.0Great customer service! Leah is so so helpful and informative!
- KFKelsey FranklinNov 4, 20255.010/10 absolutely no bumps an got a vehicle figured out within minutes!
- TTTagillaOct 27, 20251.0Here's the problem: I've been a loyal customer since September 2024. Consistent as well. Probably rent more than anyone in my area. You guys always get your money and always get your vehicle in the condition I got it but usually better because it's usually stinky but I don't complain about that. This new manager has been a problem since she arrived. Constantly fishing for a problem with me. I just don't get it. Everything i do with enterprise comes with a keen understanding. They know my patterns well. Suddenly I walk in today and I am on a " No rent" list for some reason. First of all I've been doing this all this time with no issues or warnings whatsoever. She always tells me I'm cool and no worries. So what's the problem? She says I smoke out the vehicles but I don't smoke. She really says that because I spray my cologne in the vents, mainly because I like my smell everywhere, but also because the vehicle they give me is usually funky as hell but I don't complain. I always send them back clean, with gas and all. She keeps being in my business about what I'm doing with the vehicle. Seems she doing more than what her job description is. She keeps complaining about the mileage I put on the vehicles as well but I thought I signed up for unlimited mileage. She keeps fishing for trouble and I am a really simple guy. So to ban me with no warning is heinous. I demand answers from the higher ups or I'll escalate this another way because this feels like a personal attack. Ive only started having trouble with enterprise when she became the new manager in Big Rapids. See, I don't even know her name lol. But I remember Drew and Eden (great people). That says a lot. Rant over.
- LELucy EschOct 10, 20255.0Accommodating staff, clean car, serviced right before we used it so we had no worries! Great customer service!
- VVVILHELM VINJETOct 4, 20255.0Enterprise in Big Rapids is the place to be! We drove to Colorado and back to elk hunt and the minivan we rented got awesome gas mileage and was very smooth! The rental location was quick and efficient!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Big Rapids, MI?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car in Big Rapids?
The location is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Big Rapids?
It is located at 14257 Northland Dr, Big Rapids, MI 49307, USA.
Does Enterprise Rent-A-Car in Big Rapids offer airport pick-up services?
Yes, airport pick-up services are available at this location.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/mi/big-rapids-20z6.html.
What payment methods are accepted at Enterprise Rent-A-Car in Big Rapids?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do they offer any discounts or special rates?
Yes, there are great weekend rates available and discounts for active military personnel.
What nearby attractions can I visit before or after renting a car from Enterprise?
You can visit Twice Is Nice Resale & Consignment for thrift shopping, or enjoy a meal at Nawal's Mediterranean Grille nearby.
How can nearby transportation options help me reach Enterprise Rent-A-Car?
The Greyhound Bus station is nearby, providing convenient public transportation access to Enterprise Rent-A-Car's location.
Are there any nearby services for vehicle needs or repairs close to Enterprise Rent-A-Car?
Yes, A1 Auto & Toy Repair is nearby if you require automotive repairs during your visit.