Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Perry Road in Big Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Big Rapids, MI or call us at (231) 592-4644.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
383 reviews
5 stars
192
4 stars
108
3 stars
42
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Product Availability
The store generally has a good selection of parts available, with many customers noting they could find what they needed or that it could be ordered quickly.
Pricing Concerns
Several reviews indicated that prices were higher than online options, leading to dissatisfaction among some customers.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor customer service in certain instances.
- DODaphne Orr4 days ago1.0We purchased new wipers from here and had them installed. The person who installed the wiper blades let the wiper arm slam down on the windshield which caused a star shaped break. Which spread further by the time we got home. That was 12-27 when we were there. They agreed it was their fault our windshield was broken and they would cover it. It is now 1-19 and we are still waiting for them to get the windshield replacement scheduled. There is always an excuse when we call. It has been 3 weeks that we can't drive our truck. The Crack is on the driver's side and spreading up in the line of sight. I get that our windshield is expensive, but your employee broke it. You agreed to pay to fix it, now get it done. There is no reason it should take this long, unless your trying to get out of paying for it.
- CJCarmen JohnsonJan 12, 20265.0They were very helpful with the purchase of my battery and windshield wipers. They even installed my battery and wipers.
- KWKay WilliamsJan 11, 20264.0Prompt service
- CVChris VromanDec 9, 20255.0Today Xavier helped me pick winter windshield washer. And he put it in for me. Always excellent service and help here. Last spring they helped me pick a car battery for a friend's car. And they installed it after showing me the current one was dead. Trust these guys. And always friendly service!
- RCRunning Wild Acres Corwin CockeyNov 18, 20255.0Luckily they had the part we needed to get going again
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Big Rapids, MI?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Perry Road?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which popular auto parts brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Big Rapids?
AutoZone Auto Parts is located at 820 Perry Rd, Big Rapids, MI 49307, USA.
How can I contact AutoZone Auto Parts?
You can call AutoZone at (231) 592-4644 or email customer.service@autozone.com for inquiries.
Are there any dining options near AutoZone Auto Parts?
Yes, Bob Evans, an American restaurant and breakfast cafe, is nearby and offers a great place to grab a meal before or after your visit.
Where can I find accommodations close to AutoZone Auto Parts?
Super 8 motels are near AutoZone Auto Parts, providing convenient lodging options for travelers or customers visiting from out of town.
Is there a hardware or outdoor gear store near AutoZone Auto Parts?
Yes, Tractor Supply Co., a hardware store specializing in outdoor gear and supplies, is located nearby for your additional shopping needs.
What makes AutoZone Auto Parts in Big Rapids stand out among competitors?
Established in 1979, AutoZone offers comprehensive auto parts and accessories with in-store shopping, pickup, curbside service, and same-day delivery, distinguishing it from competitors like Advance Auto Parts and NAPA Auto Parts.