Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Perry Road in Big Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Big Rapids, MI or call us at (231) 592-4644.
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported.
Product Availability
The store generally had the parts customers needed, but there were instances of incorrect or missing items.
Installation Services
Many customers appreciated the free installation services offered for items like batteries and wipers.
Pricing Concerns
Several reviews mentioned that prices were higher than online options, leading to dissatisfaction.
Mixed Experiences
While many had positive interactions, some customers reported poor service from specific employees, indicating inconsistency in customer experience.
DP
David Pasikov
1 day ago
5.0
We have had consistently good experiences with our local AutoZone, but last weekend was next level. They'd had to order a part for my wife’s hybrid vehicle, and when she picked it up she asked whether they could install it for her. An employee named Ryan followed her outside and proceeded to do so. It was twice as complicated and took three times as long as he probably anticipated, but he was as pleasant as he was professional and he got the job done right. We truly won’t go anywhere else for car parts and guidance. And thanks, Ryan – you’re a great example of why AutoZone is our first and only choice.
LR
Laila Rance
Feb 6, 2026
5.0
Incredibly helpful. I was in and out quickly, they helped me with a few things on my car and were kind people.
DO
Daphne Orr
Jan 19, 2026
1.0
We purchased new wipers from here and had them installed. The person who installed the wiper blades let the wiper arm slam down on the windshield which caused a star shaped break. Which spread further by the time we got home. That was 12-27 when we were there. They agreed it was their fault our windshield was broken and they would cover it. It is now 1-19 and we are still waiting for them to get the windshield replacement scheduled. There is always an excuse when we call. It has been 3 weeks that we can't drive our truck. The Crack is on the driver's side and spreading up in the line of sight. I get that our windshield is expensive, but your employee broke it. You agreed to pay to fix it, now get it done. There is no reason it should take this long, unless your trying to get out of paying for it.
CJ
Carmen Johnson
Jan 12, 2026
5.0
They were very helpful with the purchase of my battery and windshield wipers. They even installed my battery and wipers.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Big Rapids, MI?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Perry Road?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which popular auto parts brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Big Rapids?
AutoZone Auto Parts is located at 820 Perry Rd, Big Rapids, MI 49307, USA.
How can I contact AutoZone Auto Parts?
You can call AutoZone at (231) 592-4644 or email customer.service@autozone.com for inquiries.
Are there any dining options near AutoZone Auto Parts?
Yes, Bob Evans, an American restaurant and breakfast cafe, is nearby and offers a great place to grab a meal before or after your visit.
Where can I find accommodations close to AutoZone Auto Parts?
Super 8 motels are near AutoZone Auto Parts, providing convenient lodging options for travelers or customers visiting from out of town.
Is there a hardware or outdoor gear store near AutoZone Auto Parts?
Yes, Tractor Supply Co., a hardware store specializing in outdoor gear and supplies, is located nearby for your additional shopping needs.
What makes AutoZone Auto Parts in Big Rapids stand out among competitors?
Established in 1979, AutoZone offers comprehensive auto parts and accessories with in-store shopping, pickup, curbside service, and same-day delivery, distinguishing it from competitors like Advance Auto Parts and NAPA Auto Parts.
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