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AutoZone Auto Parts

4.1
(384 reviews)

Business Details

820 Perry Rd, Big Rapids, MI
49307, United States
(231) 592-4644
https://www.autozone.com/locations/mi/big-rapids/820-perry-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Perry Road in Big Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Big Rapids, MI or call us at (231) 592-4644.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
820 Perry Rd, Big Rapids, MI
49307, United States

Hours

Reviews

4.1
384 reviews
5 stars
194
4 stars
108
3 stars
42
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported.

Product Availability

The store generally had the parts customers needed, but there were instances of incorrect or missing items.

Installation Services

Many customers appreciated the free installation services offered for items like batteries and wipers.

Pricing Concerns

Several reviews mentioned that prices were higher than online options, leading to dissatisfaction.

Mixed Experiences

While many had positive interactions, some customers reported poor service from specific employees, indicating inconsistency in customer experience.
  • DP
    David Pasikov
    1 day ago
    5.0
    We have had consistently good experiences with our local AutoZone, but last weekend was next level. They'd had to order a part for my wife’s hybrid vehicle, and when she picked it up she asked whether they could install it for her. An employee named Ryan followed her outside and proceeded to do so. It was twice as complicated and took three times as long as he probably anticipated, but he was as pleasant as he was professional and he got the job done right. We truly won’t go anywhere else for car parts and guidance. And thanks, Ryan – you’re a great example of why AutoZone is our first and only choice.
  • LR
    Laila Rance
    Feb 6, 2026
    5.0
    Incredibly helpful. I was in and out quickly, they helped me with a few things on my car and were kind people.
  • DO
    Daphne Orr
    Jan 19, 2026
    1.0
    We purchased new wipers from here and had them installed. The person who installed the wiper blades let the wiper arm slam down on the windshield which caused a star shaped break. Which spread further by the time we got home. That was 12-27 when we were there. They agreed it was their fault our windshield was broken and they would cover it. It is now 1-19 and we are still waiting for them to get the windshield replacement scheduled. There is always an excuse when we call. It has been 3 weeks that we can't drive our truck. The Crack is on the driver's side and spreading up in the line of sight. I get that our windshield is expensive, but your employee broke it. You agreed to pay to fix it, now get it done. There is no reason it should take this long, unless your trying to get out of paying for it.
  • CJ
    Carmen Johnson
    Jan 12, 2026
    5.0
    They were very helpful with the purchase of my battery and windshield wipers. They even installed my battery and wipers.
  • KW
    Kay Williams
    Jan 11, 2026
    4.0
    Prompt service

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Big Rapids, MI?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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