Valvoline Instant Oil Change

4.2
414 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Beverly Hills.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
31005 Green Field Road, Beverly Hills, MI
48025, United States

Hours

Reviews

4.2
414 reviews
5 stars
277
4 stars
52
3 stars
15
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, with several specific mentions of individual employees providing exceptional service.

Efficiency

While some reviews highlighted quick service, others reported long wait times, indicating inconsistency in service speed.

Professionalism

Several customers noted the professionalism of the staff, particularly in handling customer inquiries and providing transparent service.

Quality of Work

Feedback varied on the quality of the oil change service, with some customers expressing satisfaction while others reported issues such as oil spills and incomplete work.

Fairness

A few reviews raised concerns about fairness in service, particularly regarding prioritization of customers, which negatively impacted their experience.
  • JH
    Jessica Hovestol
    Nov 12, 2025
    5.0
    They were slammed tonight with a ton of cars in the last hour. Every single staff member I talked with was kind, efficient, and very thorough! They truly provided great service!
  • AS
    Alexsis Sneed
    Oct 25, 2025
    1.0
    Had me wait for 50 mins just for them to ask me to move to allow a car in front of me !!!
  • LH
    Laura Hindy
    Oct 10, 2025
    5.0
    Good price. Competent and pleasant staff. Didn't try to sell me services that I didn't need.
  • DD
    Duane
    Oct 6, 2025
    5.0
    Great service from John and Lauren! They were very professional and informative about my vehicle’s needs and quick to get the job done. The oil change experience was excellent from start to finish.
  • KA
    Karthik A
    Oct 5, 2025
    1.0
    Today, I went to Valvoline to get my car’s oil changed. While I was waiting in line, I noticed something that made me feel quite disappointed. One of the employees had a friend who also came in to get his oil changed. Even though I arrived earlier and was waiting for my turn, the employee decided to take his friend’s car first and serve him before me. This was unfair and unprofessional. I believe that every customer should be treated equally, regardless of whether they know someone working there or not. When people wait patiently for their turn, it is not right to skip the line just because of personal connections. Experiences like this leave a negative impression and can make customers lose trust in the service. I went there expecting fair and professional treatment, but instead, I felt ignored and disrespected. Such behavior not only affects the reputation of the service center but also discourages customers from coming back. Every business should value honesty and fairness as part of good customer service. I hope no one else has to experience this kind of situation. It’s important for service employees to treat all customers equally and maintain professionalism at all times. Respecting the order of arrival shows integrity and builds trust with customers. I truly hope Valvoline addresses such incidents so that every customer feels valued and receives fair service.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Beverly Hills offer?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change in Beverly Hills?

They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. They are closed on Thanksgiving (2025-11-27) and Christmas Day (2025-12-25).