Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Beverly Hills.
Many customers praised the staff for being friendly, professional, and knowledgeable, with several specific mentions of individual employees providing exceptional service.
Efficiency
While some reviews highlighted quick service, others reported long wait times, indicating inconsistency in service speed.
Professionalism
Several customers noted the professionalism of the staff, particularly in handling customer inquiries and providing transparent service.
Quality of Work
Feedback varied on the quality of the oil change service, with some customers expressing satisfaction while others reported issues such as oil spills and incomplete work.
Fairness
A few reviews raised concerns about fairness in service, particularly regarding prioritization of customers, which negatively impacted their experience.
JH
Jessica Hovestol
Nov 12, 2025
5.0
They were slammed tonight with a ton of cars in the last hour. Every single staff member I talked with was kind, efficient, and very thorough! They truly provided great service!
AS
Alexsis Sneed
Oct 25, 2025
1.0
Had me wait for 50 mins just for them to ask me to move to allow a car in front of me !!!
LH
Laura Hindy
Oct 10, 2025
5.0
Good price. Competent and pleasant staff. Didn't try to sell me services that I didn't need.
DD
Duane
Oct 6, 2025
5.0
Great service from John and Lauren! They were very professional and informative about my vehicle’s needs and quick to get the job done. The oil change experience was excellent from start to finish.
KA
Karthik A
Oct 5, 2025
1.0
Today, I went to Valvoline to get my car’s oil changed. While I was waiting in line, I noticed something that made me feel quite disappointed. One of the employees had a friend who also came in to get his oil changed. Even though I arrived earlier and was waiting for my turn, the employee decided to take his friend’s car first and serve him before me. This was unfair and unprofessional.
I believe that every customer should be treated equally, regardless of whether they know someone working there or not. When people wait patiently for their turn, it is not right to skip the line just because of personal connections. Experiences like this leave a negative impression and can make customers lose trust in the service. I went there expecting fair and professional treatment, but instead, I felt ignored and disrespected.
Such behavior not only affects the reputation of the service center but also discourages customers from coming back. Every business should value honesty and fairness as part of good customer service. I hope no one else has to experience this kind of situation. It’s important for service employees to treat all customers equally and maintain professionalism at all times. Respecting the order of arrival shows integrity and builds trust with customers. I truly hope Valvoline addresses such incidents so that every customer feels valued and receives fair service.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Beverly Hills offer?
Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Beverly Hills?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. They are closed on Thanksgiving (2025-11-27) and Christmas Day (2025-12-25).
Do I need an appointment to get an oil change at Valvoline Instant Oil Change?
No, appointments are not required at this location. You can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located?
The store is located at 31005 Green Field Road, Beverly Hills, MI 48025, USA.
How can I contact Valvoline Instant Oil Change in Beverly Hills?
You can call their main phone number at +1 248-540-8910 or the alternate phone at +1 800-327-8242.
Is there a website where I can find more information about Valvoline Instant Oil Change in Beverly Hills?
Yes, you can visit their store page at https://store.vioc.com/mi/beverly-hills/31005-green-field-road for more details.
What nearby places can I visit before or after my service at Valvoline Instant Oil Change?
Nearby you can visit Tubby's Steak 'n' Cheese for a burger, Beverage Warehouse for drinks, or Edo Ramen for Japanese cuisine.
Are there any automotive-related nearby services around Valvoline Instant Oil Change?
Yes, nearby automotive services include Tintopia Window Tint for car window tinting, Prestige Graphics for auto detailing, and Southfield Muffler and Brake for automotive repair and parts.
Can I conveniently stop by a gas station close to Valvoline Instant Oil Change?
Yes, there are BP and CITGO gas stations nearby for convenient refueling during your visit.