AutoZone Auto Parts

4.6
258 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Us 31-33 in Berrien Springs, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Berrien Springs, MI or call us at (269) 471-9752.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9099 US Hwy 31, Berrien Springs, MI
49103, United States

Hours

Reviews

4.6
258 reviews
5 stars
203
4 stars
24
3 stars
15
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being helpful, friendly, and knowledgeable, often going above and beyond to assist customers.

Efficiency

Many customers noted the quick service and efficient problem-solving, with several experiences highlighting fast battery replacements and other services.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding service quality and product issues, indicating inconsistency in customer satisfaction.

Staff Recognition

Several customers specifically mentioned individual employees by name, expressing appreciation for their exceptional service and suggesting they deserve raises.
  • GB
    Glorie Bojilov
    1 day ago
    5.0
    Had a great experience today at AutoZone. I was having trouble changing the windshield wiper on my Subaru, and one of the employees came out and swapped it for me for free. He was super quick, friendly, and made the whole thing easy. Really appreciate the help. Thank you!
  • TP
    Tyler Ploeg
    2 days ago
    5.0
    I would recommend this autozone to anyone! Joe is one of the nicest and most helpful people I have ever met. He went above and beyond helping today when our alternator had died. If I ever need anything related to car parts in the future, I will 100% be back to this store. THANK YOU JOE!!
  • SP
    Sheila Patterson
    4 days ago
    5.0
    My wiper went out. They looked up the right one and advised me to get the new technology. And they put it on!!! all done within 10 minutes!
  • DK
    David K.
    Dec 22, 2025
    5.0
    Excellent customer service by Skylar (needs a raise) at Berrien Springs AutoZone. Came to AutoZone to help my father in-law change his battery, realized I brought an incomplete socket set and went into the store to see if they can lend the tools I needed. Instead Skylar came out with proper tool set and proceeded to change the battery for us. He was very knowledgeable and knew what he was doing. Thanks again!!’
  • MC
    Mark Coulston
    Dec 18, 2025
    5.0
    Joe is a honest to goodness hero! My daughter's Jeep had a dying battery and so we took our troubles to AutoZone in Berrien Springs Michigan. Joe looked up the battery in the stoore's computer system and gave a choice of a "good" battery or a "better" battery. We paid for the good battery and then Joe did the most amazing thing: he carried the battery out to the Jeep, removed the old battery, and installed the new one. He even smeared grease on the terminals to prevent corrosion. And he did it all while smiling and chatting. Incredible!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Berrien Springs?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sunday from 8:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Berrien Springs?

It is located at 9099 US Hwy 31, Berrien Springs, MI 49103, USA.