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Pilot Travel Center

3.8
(2158 reviews)

Business Details

1860 E Napier Ave, Benton Harbor, MI
49022, United States
(269) 925-7547
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Benton Harbor, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1860 E Napier Ave, Benton Harbor, MI
49022, United States

Hours

Reviews

3.8
2,158 reviews
5 stars
905
4 stars
535
3 stars
340
2 stars
110
1 star
268

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty bathrooms and showers, with some stating they were out of supplies like toilet paper.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with their interactions.

Fuel Availability

Several customers noted issues with fuel availability, including broken pumps and lack of diesel, leading to frustration.

Overall Experience

Mixed reviews on overall experience, with some praising the convenience and food options, while others described it as a poor location with many issues.
  • TS
    Terry S.
    Feb 18, 2026
    2.0
    Place is relatively clean. However, they stopped carrying regular fuel E10, they now carry E15 for the same price as E10. My vehicle is not rated for E15. I will no longer be shopping there.
  • AS
    Aaron Sponaugle
    Dec 31, 2025
    4.0
    The elder lady was very sweet and kind. Baybay kids at Wendy's can learn a thing about talking properly to people. Aside from that, bathrooms are decent, well stocked
  • SB
    star boy
    Dec 23, 2025
    1.0
    The employees that work here are terrible. Like how are they always outside smoking in a parking lot like move so I can get in the parking space go smoke in your car do anything but be in the way doing nothing.
  • AM
    Ali Mohammadi
    Dec 15, 2025
    1.0
    I just fuel up there no paper towel no any brush to clean the window
  • MR
    Manuel Rtr
    Dec 10, 2025
    1.0
    Douche sale, le personnel hurle dans le couloir des douches et un homme prie dans l’entrée. C’est quand même spécial c’est mieux d’aller ailleurs

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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