Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Benton Harbor, MI!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
2,154 reviews
5 stars
904
4 stars
534
3 stars
340
2 stars
108
1 star
268
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers reported rude and unprofessional behavior from staff, with several instances of poor customer service.
Cleanliness Issues
Numerous reviews highlighted dirty bathrooms and showers, with complaints about lack of cleaning and maintenance.
Parking and Accessibility
While some customers appreciated the ample parking space, others noted issues with the parking lot's condition and accessibility.
Food Quality
Mixed reviews on food quality, with some praising the variety and freshness, while others criticized specific items and service.
Overall Experience
Overall, experiences varied widely, with some customers having positive interactions while many others expressed dissatisfaction.
- ASAaron SponaugleDec 31, 20254.0The elder lady was very sweet and kind. Baybay kids at Wendy's can learn a thing about talking properly to people. Aside from that, bathrooms are decent, well stocked
- SBstar boyDec 23, 20251.0The employees that work here are terrible. Like how are they always outside smoking in a parking lot like move so I can get in the parking space go smoke in your car do anything but be in the way doing nothing.
- AMAli MohammadiDec 15, 20251.0I just fuel up there no paper towel no any brush to clean the window
- MRManuel RtrDec 10, 20251.0Douche sale, le personnel hurle dans le couloir des douches et un homme prie dans l’entrée. C’est quand même spécial c’est mieux d’aller ailleurs
- LRLuis RodriguezDec 2, 20255.0Excelente atención !!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Benton Harbor offer to travelers?
Pilot Travel Center in Benton Harbor provides gasoline, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, snacks, drinks, fresh foods including pizza and wings, and clean restrooms.
Are showers available at Pilot Travel Center Benton Harbor and can anyone use them?
Showers are available at Pilot Travel Centers and anyone can purchase a shower. For specific locations with showers, it is recommended to check the store locator tool on their website.
What are the operating hours for the Pilot Travel Center in Benton Harbor?
The Pilot Travel Center in Benton Harbor is open 24 hours a day, 7 days a week throughout the year, including holidays.
What types of fuel can I get at the Benton Harbor Pilot Travel Center?
This location offers gasoline, diesel, and DEF fuels with high-speed pumps. For more detailed information on fuel options and blends, you can visit their website.
Does the Benton Harbor location accept mobile payments and which payment methods are accepted?
Yes, Pilot Travel Center in Benton Harbor accepts various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Is overnight parking available at Pilot Travel Center Benton Harbor and how can I reserve a space?
Overnight parking is offered, and you can reserve parking via the Pilot app or through their online Reserve Now service.
Are there any nearby bus services to Pilot Travel Center Benton Harbor for travelers without a vehicle?
Yes, the Greyhound Bus Stop at Flying J Travel Plaza is nearby, providing bus services that help travelers easily reach the Pilot Travel Center in Benton Harbor.
What dining options are available close to the Pilot Travel Center in Benton Harbor?
Nearby dining options include Wendy's fast food restaurant, making it convenient for travelers who want a quick meal before or after visiting the Pilot Travel Center.
Are there lodging options near Pilot Travel Center in Benton Harbor for travelers needing rest?
Yes, several hotels and motels are nearby including Hampton Inn & Suites Benton Harbor, Rodeway Inn, and Super 8-Benton Harbor, providing convenient accommodation options.
What additional services are available at Pilot Travel Center Benton Harbor that benefit truck drivers?
Truck drivers can take advantage of amenities like CAT scales, diesel lanes, shower reservations, premium Wi-Fi, laundry facilities, truck parking spaces, and truck wash services.