Enterprise Rent-A-Car

4.3
368 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1699-A Colfax, Benton Harbor, MI
49022, United States
(269) 925-0118
https://www.enterprise.com/en/car-rental/locations/us/mi/benton-harbor-20n9.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Benton Harbor, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Benton Harbor location today.

Location

Enterprise Rent-A-Car
1699-A Colfax, Benton Harbor, MI
49022, United States

Hours

Reviews

4.3
368 reviews
5 stars
259
4 stars
48
3 stars
14
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Jeremy, Chelsea, and Marbin for going above and beyond.

Reservation Issues

Several reviews mentioned problems with reservations, including not having the reserved vehicle available and poor communication regarding reservation status.

Vehicle Quality

Customers generally reported satisfaction with the quality and cleanliness of the rental vehicles, although there were isolated complaints about specific issues.

Pricing Concerns

Some customers expressed dissatisfaction with fluctuating rental prices and perceived high costs, particularly for seniors and disabled individuals.
  • KA
    Karen Allen
    Nov 29, 2025
    5.0
    OUSTANDING rental experience!!!
  • TC
    Thomas Christiansen
    Nov 14, 2025
    5.0
    Professional friendly service High quality new cars to rent.
  • TM
    Tony Murphy
    Nov 14, 2025
    5.0
    Good Service and respectful
  • SB
    Sandra B
    Oct 30, 2025
    5.0
    I am writing to express my sincere appreciation for the outstanding service provided by Mr. Jeremy Cummings. From the moment I arrived Jeremy demonstrated a level of care, professionalism, and dedication that truly went above and beyond. Despite managing the office single-handedly and assisting numerous customers , Jeremy remain attentive, courteous and incredibly helpful. He took the time to understand my rental preferences and worked diligently to find a vehicle that was both comfortable and suitable for my needs. His thoughtful approach and willingness to accommodate me made a significant difference in my experience. Jeremy’s hard-working nature, polite demeanor, and genuine concern for customer satisfaction are commendable. He exemplifies what excellent customer service look like and I am grateful for the support he provided. Please extend my thanks to Jeremy for his exceptional service. He is a true asset to your team. Thank you, Sandra
  • MM
    Michael McDaniel
    Oct 15, 2025
    4.0
    Small office but good people, especially manager Jeremy. Second rental experience with them - won't be our last.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Benton Harbor offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours for Enterprise Rent-A-Car in Benton Harbor?

They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.