Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy M-139 in Benton Harbor, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Benton Harbor, MI or call us at (269) 925-2288.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
362 reviews
5 stars
211
4 stars
68
3 stars
46
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were criticized for rudeness and lack of professionalism.
Product Availability
Customers frequently noted that the store often lacks the parts they need in stock, leading to frustration.
Staff Knowledge
There are concerns about the staff's knowledge and expertise, with some customers feeling that employees were not adequately trained to assist with their inquiries.
Overall Experience
While many customers reported positive experiences with specific employees, there were also numerous complaints about poor service and management issues.
- JMJanelly MartinezDec 12, 20251.0I usually have great customer experience here, however tonight was a different story. Lex was rude and got an attitude because i wanted to purchase new headlights and asked if anyone could help. She kept insisting that I didn’t need new lights.She got more mad when I told her I didn’t wanna leave my hood open out there alone. I’m sorry but I know my car and I know when something isn’t right. If i want to purchase new lights, let me purchase them without an attitude and rude customer service. She had the audacity to go back inside and make it well known to her coworker, acting like a high school bully.
- EPEric PattenDec 8, 20254.03.5 but I will round it up to 4. Service is friendly and Auto Zone has a lot to offer. This location often does not have what I need in stock and it would be nice if they invested in their business to have a pro at the desk in the evenings (something you will find at O'Reilly, Advance, Napa, et cetera). Auto Zone is #3 on our list overall but at the bottom in the expertise category. No disrespect intended, just constructive critique on training. CS is capable and friendly, but the difference vs competition in expertise and on-hand part supply is astonishing at times.
- BABarb AndersonNov 17, 20255.0I was at this location over the weekend and I can’t say enough about my experience with the employee named Shawn. He went above and beyond to help me when both of my headlights went out with an hour of each other. He also ran a diagnostic check because my check engine light was on (this happens on occasion). Turns out it was just a moisture leak from a broken gas cap. Shawn was knowledgeable and extremely pleasant. He explained the issue and promptly helped me on my way!!
- JJJeremiahSep 26, 20255.0Reset a code free of charge.
- YJyazeed jabareenAug 9, 20251.0over 10 years as auto zone customer, we all understand when its busy there but today was different story to order part first you need to know which car. year, brand, model he starts asking what you need before in rush way to go back to his phone and finish his text or whatever he was doing in his phone, which that telling me they not interested or no time for customers, I decide to leave this store and went to O Reilly auto parts cross the street and I order my part which it's not available at the moment and more expensive there, but it was okay since who is doing business there are professional
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Benton Harbor, MI?
AutoZone Auto Parts in Benton Harbor is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
What types of auto parts brands does AutoZone in Benton Harbor carry?
This AutoZone location carries popular brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts in Benton Harbor offer pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located in Benton Harbor?
It's located at 1681 Hwy M-139, Benton Harbor, MI 49022, USA.
How can I contact the AutoZone Auto Parts store in Benton Harbor?
You can call them at (269) 925-2288 or email customer.service@autozone.com for inquiries.
What types of products does AutoZone in Benton Harbor sell?
They sell auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there nearby automotive service options near AutoZone in Benton Harbor?
Yes, Lentz USA Service Center Inc and 72nd Automotive are nearby automotive service providers where customers can get vehicle repairs or tune-ups.
What nearby stores can I visit along with AutoZone for a convenient shopping trip?
Customers can visit nearby stores such as Save A Lot for groceries, Mattress Firm for furniture, and Dollar General for discount shopping, all within close proximity.
Are there any nearby facilities to access financial services near AutoZone?
Yes, there are CoinFlip Bitcoin ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, and Western Union nearby for various financial services including currency exchange and money transfer.
Can I find beauty and personal care services near AutoZone in Benton Harbor?
Yes, nearby you can find Bath & Body Works for beauty supplies, Doan Nails salon, Flawless Creations hair salon, and Royal Hair and Wigs store for hair and beauty needs.