AutoZone Auto Parts

4.2
359 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy M-139 in Benton Harbor, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Benton Harbor, MI or call us at (269) 925-2288.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1681 Hwy M-139, Benton Harbor, MI
49022, United States

Hours

Reviews

4.2
359 reviews
5 stars
210
4 stars
67
3 stars
46
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unprofessional or unhelpful.

Staff Knowledge

Customers noted that while some staff members were knowledgeable and provided excellent assistance, others lacked product knowledge and were unable to help effectively.

Efficiency

Service speed varied; some customers experienced quick service, while others faced long wait times and poor management of customer flow.

Product Availability

Generally, customers found that the store had the parts they needed, but there were instances of items being out of stock or not available.

Overall Experience

Overall experiences were mixed, with some customers expressing loyalty and satisfaction, while others reported frustration and dissatisfaction with service.
  • BA
    Barb Anderson
    6 days ago
    5.0
    I was at this location over the weekend and I can’t say enough about my experience with the employee named Shawn. He went above and beyond to help me when both of my headlights went out with an hour of each other. He also ran a diagnostic check because my check engine light was on (this happens on occasion). Turns out it was just a moisture leak from a broken gas cap. Shawn was knowledgeable and extremely pleasant. He explained the issue and promptly helped me on my way!!
  • JJ
    Jeremiah
    Sep 26, 2025
    5.0
    Reset a code free of charge.
  • YJ
    yazeed jabareen
    Aug 9, 2025
    1.0
    over 10 years as auto zone customer, we all understand when its busy there but today was different story to order part first you need to know which car. year, brand, model he starts asking what you need before in rush way to go back to his phone and finish his text or whatever he was doing in his phone, which that telling me they not interested or no time for customers, I decide to leave this store and went to O Reilly auto parts cross the street and I order my part which it's not available at the moment and more expensive there, but it was okay since who is doing business there are professional
  • JH
    Joseph Howay
    Jul 26, 2025
    1.0
    Hands Down the worst, most unprofessional, inexperienced Autozone Team I’ve ever dealt with in my life. Nobody knows where anything is at, and if they do find the “ location “ their counts are off. . Every time I go in the store I regret not making the extra 1 minute drive to O’Reiley. Everything is always “a week “ out or “ the end of the week “ They’re good for an “order to location“ That’s about it.. As a Commercial Customer of Autozone, usually I get a lot better of a store experience… But this store is a disgrace to the Autozone legacy.
  • FI
    Fily Ibarra
    May 30, 2025
    5.0
    Fast friendly service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Benton Harbor, MI?

AutoZone Auto Parts in Benton Harbor is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

What types of auto parts brands does AutoZone in Benton Harbor carry?

This AutoZone location carries popular brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.