Business Details
About
Tire ShopBrake ShopAuto Repair ShopOil Change Service StationAuto Spring ShopCar Battery StoreAuto Parts & AccessoriesAuto Parts StoreMavis Discount Tire
Tuffy Tire & Auto Service Center is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Tuffy delivers trusted service and value. Come visit us at a Tuffy Tire & Auto Service Center location in Bay City today.
Location
Hours
Reviews
4.6
918 reviews
5 stars
813
4 stars
22
3 stars12
2 stars7
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Fast Service
Many reviews noted the quick turnaround times for repairs and services, with several customers expressing appreciation for being seen promptly.
Honesty and Transparency
Several customers appreciated the honest assessments of their vehicle issues, with staff providing clear explanations and avoiding unnecessary upsells.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to miscommunication and dissatisfaction with service, indicating inconsistency in customer experiences.
- SGStanley Gustafson2 days ago5.0Very thorough! I had them complete a pre-purchase used car inspection, from a long established dealership. Three safety issues were identified, and I was provided a detailed estimate to use as I negotiated with my salesman when I returned the car. Had I not sought out the inspection, I would have been unaware of the problems with the car. Thanks guys!
- DBDeannie Beth2 days ago5.0I pulled up in a panic because my car was stalling out. Joe and the guys calmed me down and made sure I was taken care of, even though they were short staffed that day! Just lovely individuals that I'll continue to go to for my vehicle needs.
- CVCody Voydanoff5 days ago5.0They had me in and out for an issue with my muffler in less than 10 minutes. They guys here were also extremely helpful with what was happening.
- PPPay5 days ago5.0Great people , great prices , and very helpful!! Got my car taken care of in a timely manner & was very impressed with the work done!
- JJJustinDec 24, 20251.0Another bad shop in BAY city. Went to get an alignment done, they refused to do it because supposed a suspension part was bad which everything was replaced by the dealership. I have paperwork on that. Just another money grab place. I’ll just take it to a trusted shop where I know they will do it without hesitation.
Frequently Asked Questions About Tuffy Tire & Auto Service Center
What are the COVID safety practices like here?
We want you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most of our locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, we have a low tire price guarantee and guarantee the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Tuffy Tire & Auto Service Center in Bay City offer?
They offer tire sales and various auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do I need an appointment for tire or brake services at Tuffy Tire & Auto Service Center?
No appointment is necessary, but it is recommended to schedule one for convenience. Walk-ins are also accepted for all services.
What are Tuffy Tire & Auto Service Center's hours of operation?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM. They are closed on major holidays like New Year's Day and Christmas.
Does Tuffy Tire & Auto Service Center offer a tire price match guarantee?
Yes, they guarantee to match competitor prices and hold the price for 30 days after purchase with proof of a competitor's price quote.
Can I wait at the Tuffy Tire & Auto Service Center location while my car is being serviced?
Yes, customers can wait inside or outside the store which has a waiting area with TV and free Wi-Fi.
What payment options are accepted at Tuffy Tire & Auto Service Center?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Where is Tuffy Tire & Auto Service Center located in Bay City?
It is located at 400 S. Euclid, Bay City, MI 48706, USA.
Are there nearby places where I can get gas or snacks when visiting Tuffy Tire & Auto Service Center?
Yes, Admiral Petroleum Co and ARCO gas stations are nearby, as well as Walgreens for convenience and pharmacy needs, which makes it convenient to refuel or grab essentials while servicing your car.
What financial services are available near Tuffy Tire & Auto Service Center in Bay City?
Nearby, you can find Sunrise Family Credit Union, Huntington Bank, The Exchange Network ATMs, Western Union money transfer services, and LibertyX Bitcoin ATM for various banking and financial service needs.
Are there any local dining options near Tuffy Tire & Auto Service Center where I can grab a meal?
Yes, Hungry Howie's Pizza is nearby, which is a great option to enjoy a meal before or after visiting the service center.