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A car being immersed in a rich blanket of HotShine® Carnauba Wax
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Mister Car Wash

3.5
(620 reviews)

Business Details

3631 Wilder Rd, Bay City, MI
48706, United States
(989) 686-4400
http://mistercarwash.com/

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
3631 Wilder Rd, Bay City, MI
48706, United States

Hours

Reviews

3.5
620 reviews
5 stars
263
4 stars
100
3 stars
70
2 stars
48
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, noting their willingness to go above and beyond for a good wash.

Cleaning Effectiveness

Several reviews highlighted issues with the wash not adequately cleaning vehicles, particularly in hard-to-reach areas like the tailgate and wheel wells.

Damage Concerns

Multiple customers reported scratches and damage to their vehicles after using the wash, leading to dissatisfaction and reluctance to return.

Membership Value

Some customers appreciated the value of the monthly membership, but others felt the quality of service did not justify the cost.

Operational Issues

Customers expressed frustration with the lack of cash payment options and inconsistent service quality across different locations.
  • JF
    John Frisosky
    5 days ago
    1.0
    Mister car wash us the worst membership car wash I have ever been a member of. I get charged $49 a month for unlimited car washes. Imthis winter is my first and last winter with them. I am directed into the bay by someone that is not paying attention and has me so close to the car in front of me and there were only 2 cars behind me. WHY? My wheel wells full ice ice and snow so I question is the person with the pressure washer may or may not even pull the trigger if they do they hit the windshield. What about the reason I came there all the ice build up I. The wheel wells. Couldn't do it anyways because they are only on one side . Here is the kicker I went through the Wilder location and don't know what caught my exchaust and completely tore off my entire exchaust system right from the manifold and partially tore off my back number. When I got out of my car after blasting my horn till they stopped this very young screamed at me to get back into my car. #1 I am not a child #2. Maybe my car isn't brand new but it still i over $300 to fix my exchaust and the number I tried fixing it myself but I am unable. $40 a month is completely ridiculous when the employees don't do anything to service the customers. Be glad when we get another carwash and run the two out of town. I drive to Saginaw for my car washes.
  • ST
    Sharon Thompson
    5 days ago
    5.0
    The staff that was working at 1030 am took extra time spraying off vehicles. 5 star for that staff for going extra mile
  • JH
    Jason Heiller
    Feb 8, 2026
    5.0
    Normally not a fan of mister car wash due to their prices and quality lacks, firehouse was the best , but this morning an employee (Summer) did an outstanding job and took extra time getting the winter grime off our car. Wanted to send a huge thank you for Summer bringing a little extra sunshine ,pun intended, to this winter season.
  • EM
    Erin McGregor
    Feb 2, 2026
    3.0
    I would give more stars as they are very friendly and good service for the price but the hours are lacking. They open at 7am and close at 7pm. If you want to be open 12 hours a day, why not 9am-9pm? I do also appreciate the free vacuum service. The unlimited is also very worth the cost of $19.99 a month that I pay. It pays for itself in 2 washes!
  • AW
    Andrew Williams
    Jan 28, 2026
    1.0
    This car wash WILL scratch your car! This is the second vehicle I’ve brought through this specific car wash and ended up with similar scratches both times. I normally go through contactless washes for this exact reason, but options are very limited in Bay City. Fool me once, fool me twice. I definitely won’t ever use a Mister Car Wash ever again. I would NOT recommend getting your car washed here.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Bay City offer?

Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, Unlimited Wash Club® memberships, and fleet accounts.

Brand Certified Facts from Mister Car Wash

Mister Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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