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If you're searching for a fast, fun and easy car-buying experience, come right down to Labadie Toyota. Our Toyota dealership in Bay City, MI, is part of a family-owned and -operated group, Labadie Auto Co. , that has served the area for more than 70 years, and we want to serve you next. Explore our inventory of new and used Toyota models and schedule Toyota service for quality repairs!
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the buying process.
Sales Experience
Several reviews highlighted positive experiences with sales representatives, noting their professionalism and low-pressure approach.
Vehicle Issues
A number of customers reported issues with vehicles purchased, including mechanical problems shortly after buying.
Service Department
Feedback on the service department was mixed, with some praising quick service while others reported dissatisfaction with repairs and communication.
Transparency and Trust
Some customers expressed concerns about transparency in pricing and financing, indicating a lack of trust in the dealership's practices.
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Krystin Roberts
1 day ago
1.0
Never again! Bought a 2017 Ford expedition there on the way home an orange wrench light was coming on and off didn't think much of it since they told me the engine light was on due to bad cats so I figured the wrench light was part of it took it in said it was the transmission how convenient the warranty won't cover it 🙄 wanted to put me in a white truck more money down of course after putting money down in the expedition 3000$ they want another 2000$ for something different and was told I better start saving money and bad luck happens excuse me it was sold to me this way never again!!!
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Richard Lataine
3 days ago
5.0
Jon Evans was my representative, and he provided exceptional assistance. As this was my first time financing a car, he was incredibly thorough, professional, comforting, and even considerate of my lower credit score, working with me to ensure I could acquire my vehicle. Huge shout out to this man with appreciation and thanks! I absolutly LOVVE my new toyota camry! I never owned one ever in my life! But i do know from soo many camry users that they NEVER have issues but small easy issues maybe. With that said i can finnally have peace of mind i know and deserve 😊. My last car was a 2010 chev impala and it was an absolute nightmere, constant problems not minor either! Im talkin about small, medium to huge problems. So again i am soo relieved to acquire this new vehicle giving me the happines/peace of mind i deserve!
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Scott Sage
4 days ago
5.0
Stopped in to just "take a look" and was treated so well. and with such friendliness and professionalism, that I ended up leaving with the Toyota truck I'd been wanting for quite some time. Jon Evans was awesome and made buying a vehicle so fun and easy that I wish I could do it every week! Thanks so much to the whole team!
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Emily Currey
Feb 24, 2026
5.0
I had a great experience at Labadie Toyota with Michael. He helped me when I was in a serious bind with my current vehicle breaking down unexpectedly and needing a new car asap. He was able to get me into a new car tonight when other dealers kept denying me. I will definitely be a Labadie customer now with the great customer service they showed me tonight.
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James Houghtaling
Feb 17, 2026
5.0
I had an awesome experience leasing a new Tundra. Jon Evans was great to work with. He took his time to get to know me and shared a bit about himself. Vehicle shopping is always stressful and I felt at ease and good about the deal I received. I've had a relationship with the service department already and am pleased to be able to stay with Toyota and Labadie. If you need a vehicle, ask for Jon.