Business Details
About
Cadillac DealerAntique AppraiserAuto MaintenanceElectric Vehicle Charging Station
Experience luxury at its finest when you visit Labadie Cadillac. Whether you're looking to buy a new or pre-owned Cadillac, or are stopping by for Cadillac service, we've got you covered. Plus, we have a wide selection of genuine Cadillac parts for you to choose from. Come to our Cadillac dealership in Bay City, MI, today and explore our wide-ranging inventory.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
269 reviews
5 stars
191
4 stars
33
3 stars
11
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and responsiveness, particularly in the service department.
Sales Experience
Several customers reported positive experiences with sales representatives, highlighting professionalism and a no-pressure approach, but there were also complaints about unethical sales practices and hidden fees.
Service Quality
The service department received mixed reviews; some customers appreciated the quick and efficient service, while others experienced long wait times and dissatisfaction with vehicle repairs.
Facility Amenities
Customers enjoyed the comfortable waiting area and amenities such as free snacks and drinks, contributing to a positive overall experience during visits.
- JWJohn WinklerDec 19, 20255.0I went IN on Monday for "Service needed" light, and a process was used to clear it. Tuesday it came on again and I called, as instructed, to have an appointment made. I was asked to leave a number for call back. NO CALL BACK. I called again on Wednesday no answer again, and NO CALL BACK ALL DAY again. Took car IN on Thursday, and received verbal apology for the lack of call responses. The service was preformed and I left as a Happy Man. My advice is to check your answering messages more often, and give a response. I do not like to have to set around waiting for a call that never comes. Thank you Labadie Cadillac Service persons
- RPRhonda penaNov 18, 20255.0Everyone was amazing! Love my vehicle.
- HCHarry CookOct 31, 20255.0The service area had several customers inside when we arrived but we were still taken care of quickly. The waiting area is probably the largest I have seen with plenty of comfortable seating there and in the showroom. Our salesperson, Lisa, made the appointment for us which was extra nice. The waiting area has a coffee machine that will make a variety of drinks. There is popcorn and a pop machine as well as a snack machine. We visited with Lisa and she offered to help us figure out how to set up Google Assistant. The time went quickly and we were soon back on the road.
- RGredfeather Gotti313Oct 31, 20255.0Excellent dealership with quality used cars coupled with a excellent service department. There's a lounge that's extremely comfortable to wait while your vehicle is being serviced. Lounge has free popcorn and a Starbucks coffee machine also there's a area for Wi-Fi so you can bring your laptop and get work done if need be. It's a top tier experience. I definitely recommend checking this dealership and service department out.
- SSSummer SandraOct 27, 20253.0Oil change expensive and took over an hour
Frequently Asked Questions About Labadie Cadillac
Where is Labadie Cadillac located?
Labadie Cadillac is located at 711 South Euclid Ave, Bay City, MI 48706, USA.
What are the operating hours of Labadie Cadillac?
Labadie Cadillac is open Monday to Thursday from 8:30 AM to 8:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 10:00 AM to 3:00 PM. It is closed on Sundays.
What types of vehicles and services does Labadie Cadillac offer?
Labadie Cadillac offers new and pre-owned Cadillac vehicles for sale, Cadillac service, genuine Cadillac parts, auto maintenance, tune-ups, oil changes, and car wash services.
Does Labadie Cadillac have facilities for electric vehicles?
Yes, Labadie Cadillac provides electric vehicle charging stations.
Is Labadie Cadillac wheelchair accessible?
Yes, Labadie Cadillac has wheelchair accessible seating and restrooms.
Does Labadie Cadillac accept credit cards and debit cards for payment?
Yes, Labadie Cadillac accepts credit cards, debit cards, and checks for payment. Mobile NFC payments are not accepted.
Is an appointment required to visit Labadie Cadillac?
No, Labadie Cadillac does not require appointments; walk-in customers are welcome.
How can customers contact Labadie Cadillac?
Customers can reach Labadie Cadillac by phone at +1 855-828-2934 or visit their website at https://www.labadiecadillac.com/.
Are there other car dealers near Labadie Cadillac?
Yes, nearby car dealers include Bob Burkey with Labadie Auto Sales, Veto Giannola of Labadie, Jake Johnson at Labadie Auto, Labadie Buick GMC, and Labadie Auto Service Center. Customers can compare offerings or seek additional automotive services at these locations.
What nearby attractions can I visit before or after visiting Labadie Cadillac?
Nearby attractions include the Saginaw Basin Land Conservancy, which offers environmental and community activities, and Michigan Sugar Trails, a park with hiking trails. These make great stops for leisure around your visit.
Are there nearby dining or personal care options close to Labadie Cadillac?
Yes, customers can visit McDonald's for fast food, 5 Star Nails for nail and beauty services, and Salon Eras for hair salon services near Labadie Cadillac.