Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Bay City, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bay City location today.
Location
Hours
Reviews
4.2
278 reviews
5 stars
188
4 stars
31
3 stars
15
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individuals going above and beyond.
Vehicle Availability
Multiple reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved vehicles were not available.
Cleanliness and Condition
Customers generally reported that the vehicles were clean and well-maintained, although there were some complaints about specific vehicles being dirty or damaged.
Reservation Issues
Several customers experienced problems with their reservations being altered or canceled, leading to frustration and inconvenience.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints regarding reliability and communication.
- PFPeter FletcherOct 25, 20255.0Great people to work with
- CHChris HOct 24, 20255.0The customer service was fantastic! The vehicle I got was smooth and super fun to drive. Wish I had gotten a more gas efficient vehicle but that wasn’t their fault. Altogether great experience, will return when I need a rental vehicle again :)
- WBWilliam BechlerOct 14, 20251.0Made a reservation for Tuesday Morning at 10:00 am on Sunday. I called back to confirm on Monday Morning. They said I have reservation and nothing to worry about. Then Ashley called back Monday afternoon and said my reservation was pushed back to Tuesday Afternoon which absolutely did not work. When I called back to question, Ashley hung up on me!!!
- GGgrampadaveSep 19, 20255.0The customer service is exceptional and the auto was great
- DSDavid StilsonAug 28, 20255.0Allison went above in getting us in the right car and making sure our trip went well!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Bay City, MI?
Enterprise Rent-A-Car in Bay City, MI operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Bay City?
Enterprise Rent-A-Car is located at 3801 East Wilder, Bay City, MI 48706, USA.
What types of vehicles can I rent from Enterprise Rent-A-Car in Bay City?
You can rent a wide range of vehicles including cars, vans, and luxury cars from Enterprise Rent-A-Car in Bay City.
Does Enterprise Rent-A-Car in Bay City offer airport pick-up services?
Yes, Enterprise Rent-A-Car in Bay City offers airport pick-up services for customer convenience.
What payment options are accepted at Enterprise Rent-A-Car in Bay City?
Enterprise Rent-A-Car in Bay City accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Are there any discounts available at Enterprise Rent-A-Car for military personnel?
Yes, Enterprise Rent-A-Car in Bay City offers discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car in Bay City?
You can make a reservation online via their website at enterprise.com or by calling +1 989-684-1191.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby attractions include the Saginaw Valley Naval Ship Museum, Bay City Games & More, and the Bay Area Indoor Flea Market & Specialty Shops, which you might enjoy before or after your rental visit.
Are there any automotive repair services near Enterprise Rent-A-Car in Bay City?
Yes, Ty's Auto Service and AutoZone are nearby automotive service providers you can visit for repairs or parts.
How can nearby optometrists like Vision Quest Optical be helpful when renting a car from Enterprise in Bay City?
Vision Quest Optical, located nearby, can assist customers who need eyewear or eye exams, ensuring safe and comfortable driving during their rental period.