Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Wilder Rd in Bay City, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bay City, MI or call us at (989) 667-1923.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jim and Carlos going above and beyond to assist.
Product Availability
Customers appreciated the wide range of products available, although some expressed frustration when specific items were out of stock or not carried.
Hygiene Concerns
Several reviews highlighted issues with employee hygiene, suggesting that some staff members need to improve their personal cleanliness.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service, particularly from certain employees, leading to dissatisfaction.
Repair Assistance
Customers frequently mentioned receiving help with installations and repairs, indicating a strong willingness from staff to assist with practical issues.
KM
Karen McPherson
5 days ago
5.0
Bryanpleasesendaleciabtyanpleasecalloverinpain
DA
Donna Ardelean
Nov 7, 2025
3.0
I'd give more stars but they didn't help me check n add antifreeze and they wouldn't return it coz i opened it but didn't need it...
JH
Joy Hurley
Oct 29, 2025
5.0
Went to buy a new battery and Carlos helped me and was very pleasant. He seemed to be having a difficult time and asked him to get some help. He came back with James and he also had a hard time getting the old battery out and the new one in. They worked hard. Was very thankful to both. Will definitely go back!
MM
maria Correa Mak
Oct 23, 2025
5.0
Good
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Dawn Renshaw
Sep 20, 2025
4.0
One of the employees went above and beyond to help me with my windshield wipers thank you so much