Pilot Travel Center

3.9
1532 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Battle Creek, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
15901 11 Mile Rd, Battle Creek, MI
49014, United States

Hours

Reviews

3.9
1,532 reviews
5 stars
674
4 stars
402
3 stars
244
2 stars
72
1 star
140

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of cashiers being disrespectful and unprofessional.

Cleanliness Issues

While some customers praised the cleanliness of the showers and bathrooms, many others reported dirty facilities and a lack of maintenance.

Food Availability

Customers frequently complained about the lack of food options, with many items being unavailable or of poor quality.

Long Wait Times

Many reviews noted long wait times for showers and fuel, with some customers expressing frustration over the inefficiency of service.

Parking Concerns

Several customers mentioned tight parking conditions and safety issues in the parking lot, particularly for truckers.
  • LB
    Leo Bayard
    5 days ago
    1.0
    Ramona needs to not loudly and rudely chew gum while handling customers.
  • RA
    Rady A
    Oct 21, 2025
    1.0
    Terrible cashiers. Three cashiers chatting intensively for over 15 minutes, which is the duration of my visit. Customers were waiting in line, yet they didn't bother and kept chatting. To make it worse, they chatted with the driver delivering fuel. Hot Food cass was almost empty. My visit was 4:10 pm on October 21st, 2025.
  • BR
    Born To Be Retired
    Oct 20, 2025
    5.0
    Nice place to stop. Staff is very nice
  • GP
    George Pacheco
    Sep 26, 2025
    1.0
    Increíblemente esto es lo que hacen con las toallas que nos ponen en los baños para que nos sequemos , o GPS en la piel cogeremos, anti higiénico, donde está el trabajo de los inspectores 👎
  • ZD
    za De
    Sep 19, 2025
    1.0
    Watch out!! Charges same as across the street for 15% etoh cut across the street is standard 10

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.