Business Details
About
Oil Change Service Station
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Performance Plus Quick Oil Change
970 Capital Avenue Northeast, Battle Creek, MI
49017, United States
Hours
Reviews
4.3
216 reviews
5 stars
151
4 stars
27
3 stars
8
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their friendliness and professionalism, others were described as rude and unhelpful.
Service Quality
Several customers reported issues with service quality, including improper handling of vehicles leading to further problems, while others praised the speed and efficiency of oil changes.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs and unexpected charges, while some found the services to be affordable.
Professionalism
There are concerns about professionalism, with reports of poor management practices and untrained staff, contrasting with positive experiences of knowledgeable and courteous employees.
Quick Service
Many reviews highlight the quick turnaround time for services, with several customers noting they were in and out in a short period.
- BBBonnie Betterly5 days ago2.0I was talked into an upgrade, then no windshield solvent was put in. And it was on empty. I was rushed out. Didn't even reset the oil light.
- DSDavid SilverOct 13, 20255.0I needed a brake light and turn signal. They put it in. Didn't cost alot either
- JPJermaine Pease-BurrellOct 11, 20255.0Jordan and Mike from the Performance Plus on Capital Avenue in Battle Creek MI had a very rude customer that they went out of their way to assist. They were phenomenal and I highly recommend you get your vehicle serviced by these two gentlemen.
- CCCameron CoburnOct 2, 20255.0Antwan was very friendly and helpful with my oil change. Great place and staff.
- LKLogan KaySep 16, 20251.0Went there for an oil change and they messed with multiple other things that they shouldn’t have ended up leaving and my car started to shake and stall out. Owned my car many years never had an issue prior to going to them and having an issue right after leaving. Took it back for them to fix whatever they messed with and all three of the idiots working had “no idea” what happened and could not take accountability for messing with things they shouldn’t have. DO NOT RECOMMEND. They are not educated there many others I’ve known have stopped going due to messing with other things that have resulted in issues with the car after as well as claiming things that are not true. Horrible service.
Frequently Asked Questions About Performance Plus Quick Oil Change
Do I need to make an appointment to get an oil change or any other service?
No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.
What comes with a full-service oil change?
We include the following with each oil change we offer:
Up to 5 quarts of premium motor oil
A new oil filter
Reset Oil Life Monitoring System
Complete chassis lubrication
Adjust tire pressure
Inspect wiper blades
Inspect lights and blinkers
Inspect engine air filter
Inspect Check cabin air filter
Inspect and add washer solvent
Inspect transmission fluid condition and level (add if necessary)
Inspect coolant/antifreeze condition and level (add if necessary)
Inspect power steering fluid condition and level (add if necessary)
Check front differential fluid condition and level (by request)
Check rear differential fluid condition and level (by request)
Check transfer case fluid condition and level (by request)
Inspect fuel filter
Inspect belt(s)
Do I need to make an appointment to get an oil change or any other service at Performance Plus Quick Oil Change?
No, Performance Plus Quick Oil Change operates on a first come, first serve basis with stay-in-your-car service, so appointments are not required.
What services are included in a full-service oil change at Performance Plus Quick Oil Change?
A full-service oil change includes up to 5 quarts of premium motor oil, a new oil filter, resetting the Oil Life Monitoring System, complete chassis lubrication, adjusting tire pressure, inspecting wiper blades, lights, engine air filter, cabin air filter, washer solvent, transmission fluid, coolant/antifreeze, power steering fluid, differentials (front and rear), transfer case fluids (upon request), fuel filter, and serpentine belts.
What brands of products does Performance Plus Quick Oil Change use?
They use products from brands such as Quaker State, Pennzoil, True Brand, RainX, and Purolator.
What operating hours does Performance Plus Quick Oil Change follow?
They are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. They are closed on Sundays.
What payment options are accepted at Performance Plus Quick Oil Change?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What types of services does Performance Plus Quick Oil Change provide besides oil changes?
They offer services including engine air filter replacement, cabin air filter replacement, wiper blade replacement, engine antifreeze/coolant replacement, automatic and manual transmission fluid replacement, differential fluid replacement, transfer case fluid replacement, light bulb installation, power steering fluid replacement, fuel filter replacement, serpentine belt replacement, and PCV replacement.
Are there nearby dining options close to Performance Plus Quick Oil Change?
Yes, customers can visit nearby restaurants such as Coney Island Cafe and Grill for American cuisine, Pennfield Ice Cream and Coffee Shop for ice cream and coffee, Golden Dragon for Chinese food, and McDonald's for fast food.
What nearby recreational places can I visit before or after my appointment at Performance Plus Quick Oil Change?
You might enjoy a walk or some outdoor time at the Linear Trail Battle Creek hiking trail or visit the Home Run Dog Park if you have a dog.
Are there any banking facilities near Performance Plus Quick Oil Change for customer convenience?
Yes, there are several banking options nearby including Huntington Bank, TCF Bank, and Independent Bank, which can be helpful if you need financial services during your visit.
How can I find more information or follow updates about Performance Plus Quick Oil Change?
You can visit their website at https://performanceplusoil.com/stores/battle-creek-oil-change/, follow their Facebook page at https://www.facebook.com/PerformancePlusOC, or check out their YouTube channel at https://www.youtube.com/@performanceplusquickoilcha6856.