Monro Auto Service and Tire Centers

4.5
456 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1249 W. Columbia Ave, Battle Creek, MI
49015, United States

Hours

Reviews

4.5
456 reviews
5 stars
373
4 stars
21
3 stars
12
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager Brian for his exceptional service.

Service Quality

There are mixed reviews regarding service quality, with some customers reporting excellent repairs and others expressing dissatisfaction with incomplete work or overcharging.

Wait Times

Several reviews mentioned long wait times for service, with some customers frustrated by delays despite having appointments.

Pricing Issues

Customers frequently noted concerns about pricing, with some feeling overcharged for services and others appreciating the competitive rates.

Cleanliness

The cleanliness of the waiting area and facilities received negative feedback, with some customers rating it poorly.
  • KS
    Kristy Skinkle
    May 9, 2025
    1.0
    What a scam. We purchased two new tires and paid for an alignment. Less than two weeks and both tires were flat so we had to make time to get back there. After raining, you could see ait bubbles coming from the tire stems. Upon telling them about the flat tires, they proceeded to charge us $70 to repair the bad tire stems because we didn’t pay for roadside hazard. It was a manufacturing error and we were charged for them to repair their faulty tires. Will never be back and none of our families either. What a joke!
  • EM
    Eric Moore
    Jun 26, 2024
    3.0
    It was decent but the communication was not good and the secondary job they quoted was over priced. It wasn't a terrible experience but communication is key
  • BA
    bigcdawg7 asdf
    Aug 19, 2020
    5.0
    I had an appointment to get my tires changed and balanced at 4:30 the day I was going and (ironically) got a flat on the way. Long story short I was late but brian still squeezed me in and were the kindest workers and showed me everything he was doing before he did it. Honestly some of the best workers I've seen at an auto place, will absolutely be going again.
  • JA
    Joel Areaux
    Jan 29, 2020
    5.0
    Good honest people here. Brian knows his stuff and has been in the industry for a long time. They will go the extra step to make sure you're satisfied.
  • CQ
    Chris Quick
    Feb 19, 2018
    5.0
    Quick, friendly, great prices

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers?

Monro is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.