Lakeview Ford

4.6
1078 reviews

About

Used Car DealerCar DealerFord DealerUsed Truck DealerLincoln Mercury Dealer
At Lakeview Ford, we're known as a community leader above everything else. We have a wide collection of new Ford models for sale, as well as a versatile used cars inventory.

Details

  • DeliveryAvailable
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Lakeview Ford
295 West Dickman Road, Battle Creek, MI
49037, United States

Hours

Reviews

4.6
1,078 reviews
5 stars
870
4 stars
89
3 stars
29
2 stars
24
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Susie and Vincent, for their friendly, knowledgeable, and attentive service throughout the car-buying process.

Sales Experience

Customers reported a low-pressure sales environment, with several noting that the process was smooth, enjoyable, and efficient.

Service Department Issues

Several reviews highlighted dissatisfaction with the service department, citing long wait times and poor communication regarding repairs and maintenance.

Overall Satisfaction

Overall, customers expressed high satisfaction with their purchases and the dealership, often returning for multiple vehicle transactions.
  • MS
    Mark Strand
    2 days ago
    5.0
    Halen Kline was wonderful to work with from the initial call to picking out our first new F-150. Huge selection and great year end deals from Lakeview Ford made for a great overall experience. Thanks Halen!!
  • BW
    Beata Welsh
    Dec 18, 2025
    5.0
    Traveling in winter with an RV is stressful enough—having it suddenly not start made it downright overwhelming. We had just recently purchased our motorhome and found ourselves stranded far from home, with a long trip still ahead to Maine and no idea where to turn. Lakeview Ford truly came through for us. They took our situation seriously, got us in quickly, and handled everything with professionalism and care. The technicians were excellent—efficient, knowledgeable, and thorough—and they got us safely back on the road faster than we ever expected. In moments like these, you really see which businesses genuinely care about people—and Lakeview Ford absolutely does. A special thank-you to Craig Engle and his service department staff for going above and beyond when we needed help the most.
  • JM
    Joely Mesta
    Nov 17, 2025
    5.0
    Five stars! Vincent went above and beyond during my car-buying experience. Great communication, transparent pricing, and zero pressure. He answered all my questions, kept me updated, and made the whole process quick and easy. I absolutely love my new car and will definitely return to work with them again!
  • MM
    Maria Mynhier
    Nov 13, 2025
    5.0
    My husband and I just purchased a 2025 F150 from Halen Kline. She was wonderful to work with and listened to everything that we were looking for in the new truck for our lifestyle. The process was smooth, and the system they use is so much better than a giant pad of overwhelming papers in front of you. Great experience all around. Thank you Halen and Lakeview Ford! We appreciate you very much! Shes your go to girl for your new vehicle needs! ✨️⭐️⭐️⭐️⭐️⭐️✨️
  • KR
    Keianna Ross
    Nov 3, 2025
    5.0
    Susie Wilkey is very knowledgeable, supportive, and helpful when it comes to buying your first car!! Susie made buying a car fun, she is fun spirited and kind. Highly recommend her & Lake View Ford to everyone looking !