Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Battle Creek #564 in Battle Creek, MI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Battle Creek, MI or call us at (269) 282-7670.
Steven was amazing helping me with my car battery today! He answered all of my questions and changed my battery for me fast. I was in and out! Made it even better that the battery was under warranty ! Steven was very kind and I’m glad he was able to help me out today :)
MD
marc dunton
Sep 7, 2025
1.0
Sold me LED headlamps that aren’t meant for my truck. Tried to return to the store. Associate name Mark looked at open box and quickly said, nope can’t resell so can’t take them back. I explained again they sold them and said they’d work for my truck, but did not. At this point I could tell he wasn’t even listening. He saw open box and he was done considering the return so rather than argue, I left and I contacted corporate Customer service. They wanted me to contact the district manager to try to get refund. Explained how ridiculous this is to go through all the legwork to return an item they incorrectly recommend. Curious, I looked up and I could have bought same lights on Amazon for $30 less….But Amazon actually flags it since won’t fit my truck,,,,and had a return been required, Amazon will definitely not make me escalate and start email chain to drag out for weeks. District Manager made one attempt to contact me over as week later, but then never returned my calls. Try Amazon or another brick and mortar in town. This auto zone incompetent and terrible customer service at store and through corporate . $100 headlamps going to garbage…
TO
Trae Orban
Sep 5, 2025
5.0
I had a great experience with this AutoZone. I called one day to request a dipstick for my truck, and they were able to order it and have it delivered to the shop by the next morning. When they called me, Angela was especially helpful; she offered to walk the dipstick over to Firestone, where my truck was being aligned. She even offered to have it installed right there. Both Angela and the person who called me went above and beyond in providing excellent service, and I truly appreciate all their efforts. I highly recommend this AutoZone!