Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Capital Ave in Battle Creek, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Battle Creek, MI or call us at (269) 964-2826.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being unhelpful or inattentive.
Product Availability
Many customers noted that the store usually has the parts they need in stock, although there were instances of items being unavailable.
Staff Knowledge
Several reviews highlighted the expertise of certain staff members, while others pointed out a lack of knowledge among some employees.
Positive Experiences
Numerous customers shared positive experiences, particularly with specific employees who went above and beyond to assist.
Negative Experiences
Some customers reported poor service experiences, including long wait times and unhelpful staff.
ES
Evan Ski
Jan 23, 2026
5.0
I love all the Autozones in Battle Creek, but especially the Autozone in Pennfield off NE Capital Ave. I’ve been going here since I was a kid some 30 years ago. I believe this was the first Autozone that opened in Battle Creek. I love going there. They are kind, friendly, knowledgeable staff who go out of their way to help you no matter how busy they are. They usually have everything in stock, but will check other stores to see if they can get your part in sooner if it’s not on the shelf. My dad went there, I go there and now my kids go there. I highly recommend Autozone and especially the one in Pennfield. Shout out to the two ladies yesterday who helped my little guy in the toy and snack aisle while I was looking for a part for my truck. I will keep going back to this Autozone as long as I live in Battle Creek.
LL
Lisa
Jan 18, 2026
1.0
Customer service sucks!!! Went on a Sunday afternoon, NOBODY else in the store but me and 3 workers! Came asking for help looking for a bolt and the the MANAGER (so he says) was no help! He Pointed the direction of it and said it’s over there. I said can you help me find it. He said he was busy and don’t know what he’s doing. I said sir I’m the only person in the store how are you busy? ( mind you he was standing at the computer doing nothing the whole time I was in there) . Dude was just pure lazy! I know they’re not “mechanics” but to be employed at an auto parts store you should at least know how to find a bolt size correctly! Definitely won’t be back to this one!
Went right across the street to O’rileys and without hesitation got me what I needed!
Do better!
PB
Penny Bundy
Oct 12, 2025
3.0
Went for a part they had but couldn't find so they ordered it for next day 4 days later no call went there they said it was there but still couldn't find it but they did end up giving me a higher priced one for inconvenience. Sales people were nice just place needs better system
KB
Ken barney
Sep 20, 2025
5.0
You have a pretty good selection most of the times I have what you want
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Battle Creek?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts in Battle Creek offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on Capital Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What is the contact phone number for AutoZone Auto Parts in Battle Creek?
You can reach the store by phone at (269) 964-2826.
What brands of auto parts are available at AutoZone Auto Parts on Capital Ave?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts have a website where I can shop online or find more information?
Yes, visit https://www.autozone.com/locations/mi/battle-creek/1562-capital-ave.html for online shopping and store details.
Are there any car rental services near AutoZone Auto Parts on Capital Ave?
Yes, Hertz car rental agency and Hertz Rent A Car are nearby, making it easy to rent a vehicle if needed during your visit.
What automotive repair options are available near AutoZone Auto Parts in Battle Creek?
Bailey Park Auto Service and Gerber Collision & Glass are close by, offering auto repairs, glass service, and body shop services.
Are there other facilities nearby for car maintenance or cleaning?
Yes, Best American Car Wash is nearby for professional car washing services.
Can I visit other retail stores or service providers near the AutoZone Auto Parts on Capital Ave?
Yes, nearby options include Family Fare Supermarket for groceries, Great Lakes Ace Hardware for home improvement, and The Edge Hair Salon for beauty services.
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