AutoZone Auto Parts

4.1
315 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Capital Ave in Battle Creek, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Battle Creek, MI or call us at (269) 964-2826.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1562 Capital Ave, Battle Creek, MI
49017, United States

Hours

Reviews

4.1
315 reviews
5 stars
177
4 stars
63
3 stars
38
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

The store generally has a good selection of parts in stock, with many customers noting they could find what they needed.

Mixed Experiences

While some customers had positive interactions, others reported poor service and issues with staff knowledge and efficiency.

Honesty and Integrity

Several reviews highlighted the honesty of the staff, particularly in situations involving lost items and warranty issues.

Inconsistent Service

There were complaints about inconsistent service quality, with some customers experiencing long wait times and unhelpful staff.
  • PB
    Penny Bundy
    Oct 12, 2025
    3.0
    Went for a part they had but couldn't find so they ordered it for next day 4 days later no call went there they said it was there but still couldn't find it but they did end up giving me a higher priced one for inconvenience. Sales people were nice just place needs better system
  • KB
    Ken barney
    Sep 20, 2025
    5.0
    You have a pretty good selection most of the times I have what you want
  • JH
    Jason haskin
    Aug 23, 2025
    5.0
    They always have the parts I need. Competive pricing and a decent rewards system . UPDATE. I needed an alternator on labor Day not only did they have one in stock they were open normal business hours . But the most important part of that visit was I lost a hundred dollar bill in the store . I figured I might as well consider it gone I received a call from the manager they had found my money and put it in the safe for me . Auto zone has some honest guys working there I wouldn't do business any where else thank you auto zone I do appreciate it.
  • WS
    Wesley Swartz
    Jun 29, 2025
    2.0
    Poor service
  • DC
    Daniel Carlton
    Jun 13, 2025
    5.0
    Tyler Varga from this store handled a big mess up that was made due to wrong information being typed in at their other store...Figured my warranty information out and saved me from driving back across town for the 5th time. Hats off to this pennfield store for having this guy on your team.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Battle Creek?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts in Battle Creek offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.