AutoZone Auto Parts

4.2
485 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Columbia Ave W in Battle Creek, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Battle Creek, MI or call us at (269) 962-7728.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1650 Columbia Ave W, Battle Creek, MI
49015, United States

Hours

Reviews

4.2
485 reviews
5 stars
263
4 stars
128
3 stars
46
2 stars
17
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service.

Product Availability

Many customers noted that the store usually has the parts they need in stock, but there were instances of receiving incorrect parts.

Pricing Issues

Several reviews mentioned high prices for certain items, with some customers feeling overcharged for parts.

Wait Times

Customers frequently complained about long wait times for service, especially during busy periods.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, highlighting staff who went above and beyond to assist.
  • EM
    Edwin Maas
    Sep 28, 2025
    5.0
    Encantado del trabajo
  • DF
    Danielle French
    Sep 13, 2025
    1.0
    They are consistent in always giving me the wrong parts, over complicating the process of anything/everything, and speaking rude to customers even when the customer isn't and hasnt been rude at all. Especially the one in Kalamazoo MI off of Cork St, wow that guy there is a piece of work.
  • CH
    Cynthia Hursley
    Sep 12, 2025
    1.0
    I went there to purchase a wiper blade for both sides of my car. When i got there the older gentleman that was kinda heavy set trying to make me pay almost 100 dollars for ONE blade, after telling him thats way out of my budget he says there only other one they have is 30$ for a single blade. Yall thats crazy. 30$ for a single blade. Ik there are blades that do cost that much but i dont got no special car theres no reason to have to pay that much. I did buy it bc i had no other options in that moment and i needed one at the very least. When i asked him to put it on for me which is a service they offer, he was very rude about it throwing the wiper blade box around. Later that day i called up there and spoke with someone else just to find out if that guy got over on me. He absolutely did. Bc i am a girl he gave me the max amount of money i had blade when i told him i wanted a cheap one for now. So just a heads up ladys. They will get over on yall don't trust them. Ill never go back there again.
  • JL
    jonas lowe
    Aug 3, 2025
    4.0
    Great service for getting my battery while I was camping my car battery died. They found the right one. They guy to put it in was on brake but that's all good. Great costumer service over all

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Battle Creek, MI?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup, same day delivery, and curbside pickup services.