Many customers praised the friendly and professional service provided by the staff, highlighting specific technicians for their helpfulness and efficiency.
Timeliness
Several reviews noted the promptness of service, with many customers appreciating that their appointments were honored and completed within the expected time frame.
Communication
Customers frequently mentioned excellent communication throughout the process, including timely updates and clear explanations from staff.
Quality of Work
The quality of the windshield replacements and repairs received positive feedback, although there were a few complaints about issues that arose post-service.
Scheduling Issues
Some customers experienced frustrations with scheduling and delays, particularly regarding appointments that were not honored or communication failures.
RT
Russ Tarnowsky
5 days ago
5.0
Excellent service, showed up when they said they would, courteous and professional.
EK
Emer Kenny
5 days ago
5.0
Fast, easy with professional and friendly technician
FB
Floyd Bechtol
Nov 14, 2025
5.0
Loved not having to drop my vehicle off. Very convenient.
MM
Molly
Nov 12, 2025
5.0
The entire team was fantastic and provided fast, professional service. Thank you Kellie for helping me and Chris for getting me in so quickly!
BL
Bridney love
Oct 23, 2025
5.0
10/10 Recommend!
Chris, the manager at SafeLite, was absolutely amazing! I messed up my back window and he helped me right away seriously went out of his way to make sure I was taken care of. He was kind, fast, and genuinely cared about helping me. You don’t find customer service like that anymore! Highly, highly recommend this location.
Frequently Asked Questions About Safelite AutoGlass
What are the operating hours of Safelite AutoGlass in Auburn Hills, MI?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Where is Safelite AutoGlass located in Auburn Hills?
Safelite AutoGlass is located at 2100 Walton Boulevard, Auburn Hills, MI 48326, USA.
What services does Safelite AutoGlass provide?
Safelite AutoGlass offers auto glass repair and replacement, windshield repair, and related auto maintenance and repair services.
Which payment options are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Safelite AutoGlass offer services in languages other than English?
Yes, Safelite AutoGlass offers services in both English and Spanish.
Is it necessary to book an appointment at Safelite AutoGlass?
Yes, appointments are required to receive services at Safelite AutoGlass.
Can I get an online estimate for services at Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for their services.
Does Safelite AutoGlass provide onsite services?
Yes, Safelite AutoGlass offers onsite services for convenient auto glass repair and replacement.
Which nearby places can I visit before or after my appointment at Safelite AutoGlass?
Nearby you can visit Rite Aid for pharmacy or convenience needs, Grand Prix Auto Wash for car detailing, and Four Korners Restaurant if you want a meal.
Where can I find a nearby gas station when visiting Safelite AutoGlass?
Marathon Gas stations are located near Safelite AutoGlass for your fueling needs.