Certified by National Car Rental - Ann Arbor Municipal Airport (ARB) • Apr 26, 2026
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Ann Arbor. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Ann Arbor today!
Location
Certified by National Car Rental - Ann Arbor Municipal Airport (ARB) • Apr 26, 2026
National Car Rental - Ann Arbor Municipal Airport (ARB)
Certified by National Car Rental - Ann Arbor Municipal Airport (ARB) • Apr 26, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
Sunday9:00 AM - 12:00 PM
Reviews
3.8
96 reviews
5 stars
56
4 stars
11
3 stars
6
2 stars
4
1 star
19
TM
TJ Marcum
Mar 26, 2026
5.0
TJ, Kayla and the entire Ann Arbor team delivered championship service exceeding all reasonable standards for creating a memorable first class experience.
Thanks everyone
RH
Ryan Hagy
Mar 24, 2026
1.0
This branch does not honor reservations and their staff is clueless. Drive 15 min and go to the DTW branch instead.
Update: Already did that Kim - didn’t help my experience or opinion of your branch. They never followed up with anything they said they would do. No call back, no alternate location provided. Easy stuff that you all just couldn’t even do.
MG
Marisela Garcia
Mar 23, 2026
1.0
Extremely disappointing experience with National Car Rental at the Ann Arbor Municipal Airport rental location.
Upon arriving to pick up my reserved vehicle, I was informed that no cars were available. An employee identified as Liam Di Pietro assured me that a vehicle would be delivered to my home prior to my trip. However, approximately 30 minutes before the scheduled delivery, I was contacted and told that only large vehicles were available. This was not acceptable, as I had specifically reserved a smaller vehicle due to fuel cost considerations for a long-distance trip.
Mr. Di Pietro then proceeded to cancel my reservation without my consent, stating that “it wasn’t going to work out” and implying that the company could choose whom they do business with at their discretion. When I requested to speak with a manager, he refused to transfer the call, declined to provide his name, and abruptly ended the conversation.
When I called back to escalate the matter, I was told not to call again or the police would be contacted. This response was both alarming and entirely unprofessional. Additionally, although it was apparent that a manager was present, they refused to come to the phone and did not identify themselves, instead instructing the employee not to provide their name.
Overall, the level of service I received was unacceptable. The lack of professionalism, accountability, and basic customer service warrants serious attention.
KH
Kenneth Hood
Mar 17, 2026
5.0
Best rental experience in the country. Coming from a customer of over 30 years.
JE
Jeremy Storr El
Feb 2, 2026
5.0
This is a small location with a full staff of intelligent people. TJ took care of me professionally and quickly. Thanks everyone for your support.
Frequently Asked Questions About National Car Rental - Ann Arbor Municipal Airport (ARB)
What types of car rentals does National Car Rental at Ann Arbor Municipal Airport offer?
They offer economy and luxury car rentals, allowing you to choose a vehicle that fits your needs and preferences.
Where is National Car Rental located in Ann Arbor?
National Car Rental is located at 801 Airport Dr, Ann Arbor, MI 48108, near Ann Arbor Municipal Airport (ARB).
What are the operating hours of National Car Rental at this location?
They are open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 2 PM, and Sundays from 9 AM to 12 PM.
Can I skip the counter and pick any car when renting from National Car Rental in Ann Arbor?
Yes, with the National app and Emerald Club, you can skip the counter and choose any car in the aisle, simplifying your rental experience.
What payment methods are accepted at National Car Rental in Ann Arbor?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Are there any discounts available at National Car Rental Ann Arbor?
Yes, they offer special discounts including discounts for active military members.
How can I make a reservation for a car rental at National Car Rental in Ann Arbor?
You can make a reservation online via their official website at https://www.nationalcar.com/en/car-rental-locations/us/mi/ann-arbor-municipal-airport-20m0.html
What nearby places can I visit before or after renting a car from National Car Rental in Ann Arbor?
Nearby you can visit Ann Arbor Flyers, a community sports club, or enjoy a drink at Drinkmate USA. Also, Mothfire Brewing Co. is a great spot for beer lovers.
How can the nearby Ann Arbor Municipal Airport help customers of National Car Rental?
Being close to Ann Arbor Municipal Airport allows convenient airport pick-up options and easy access for travelers needing rentals right at the airport.
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