Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Ann Arbor.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
452 reviews
5 stars
317
4 stars
56
3 stars
11
2 stars
10
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Terrance and Lauryn.
Efficiency
Several reviews highlighted quick service times, with many customers reporting being in and out in under 15 minutes, although some noted longer wait times during busy periods.
Service Quality
Customers appreciated the thoroughness of the service, including complimentary checks and honest recommendations without pressure to upsell unnecessary services.
Management Issues
Some reviews pointed out poor management and organization, leading to long wait times and confusion about service order.
Pricing Concerns
While many found the service to be reasonably priced, some customers felt that the costs were too high for basic services like oil changes.
- RBR. B.Jan 3, 20261.0Got the oil change and they pointed out that my driver side parking brake didn’t work. Thinking it’d be a simple replacement, I said yes to getting a new one. Not only did they not actually have the replacement, the blinker now doesn’t work on that side due to their tinkering. I understand that mistakes happen, but the supervisor Jeff was rude about it and when I gave them an opportunity to make it right, he shrugged and said call corporate. The tech working on the car, Kari, while polite, made excuses instead of taking responsibility. She did however offer 10 dollars off which won’t cover the cost of getting the blinker fixed but is better than nothing. Regardless, I will not be returning to this location or any other valvoline in the future.
- KSKatherine SchpokDec 28, 20255.0Good place to go. I won’t be returning because I live in Illinois.
- BLBrian LooneyDec 16, 20255.0Always a pleasure having my vehicle serviced at Valvoline! Truly professional and authentic service technicians. Thank you!
- VOVanessa OvalleDec 15, 20255.0Great service, friendly staff Kevin’s always great. I take all my vehicles here!
- TMTiffany MarraDec 9, 20255.0The individuals who completed my oil change were very professional and did a fantastic job. They even gave me advice about how to make sure my engine stays healthy. Great people, excellent service.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Ann Arbor offer?
Valvoline Instant Oil Change in Ann Arbor offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Ann Arbor?
It is located at 3040 Lohr Circle, Ann Arbor, MI 48108, United States.
What are the operating hours for Valvoline Instant Oil Change in Ann Arbor?
The business is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No, Valvoline Instant Oil Change does not require appointments; you can visit anytime during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long does an oil change take at Valvoline Instant Oil Change in Ann Arbor?
Their oil changes typically take about 15 minutes and you can stay in your car during the service.
Are there other automotive services near Valvoline Instant Oil Change in Ann Arbor?
Yes, nearby automotive service options include Monro Auto Service and Tire Centers and Speedy Auto Service - Ann Arbor West.
What dining options are available near Valvoline Instant Oil Change if I want to grab a meal?
Nearby dining options include Nick's Original House of Pancakes, Culver's, TGI Fridays, McDonald's, Joe's Crab Shack, Texas Roadhouse, Starbucks, Bob Evans, and First Watch.
Can I find groceries or a gas station near Valvoline Instant Oil Change?
Yes, there is a Meijer Gas Station and Meijer ANN ARBOR for groceries nearby.
What other nearby amenities might be useful when visiting Valvoline Instant Oil Change?
Nearby amenities include Storage Rentals of America for storage needs, La-Z-Boy Ann Arbor for retail shopping, Tesla Supercharger for electric vehicle charging, and Crunch Fitness for a workout.