Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Ann Arbor area, turn to Safelite AutoGlass . Those in central Ann Arbor or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3451 Washtenaw Ave, Safelite AutoGlass Ann Arbor repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
489 reviews
5 stars
373
4 stars
33
3 stars3
2 stars
15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism and friendliness of the staff and technicians, highlighting excellent communication throughout the service process.
Convenience
Many reviews noted the convenience of mobile service and easy online scheduling, making the process hassle-free for customers.
Quality of Work
While most customers were satisfied with the quality of repairs, there were some concerns regarding the thoroughness of certain jobs and the use of non-OEM parts.
Technical Issues
A few customers reported issues with the installation, such as not reconnecting sensors on vehicles and leaving behind messes, indicating a need for improved attention to detail.
- TTThadd Tucker3 days ago5.0Tech was on time, completed the work quickly and did a great job. Love that they come right to my home to do it. They make it very easy
- MCmichelle coppernoll3 days ago5.0I was able to get an appointment quickly, they came right to the house. My technician phoned first thing in the morning with an estimated time and kept me informed. All around great experience.
- TAThe Emerald AngelJan 4, 20265.0The tech that came out on 12/3 at noon was very nice and pleasant.
- CMCarol MiracleDec 27, 20255.0Jody my tradition was very professional and courteous and they have excellent customer service I would use them again
- CCChelseaDec 11, 20255.0I've had to use them twice, once to replace a windshield and more recently a quarter panel window. My window appointment had to be delayed because the part didn't arrive in time (not the shop's fault!) and they were very communicative and apologetic about it and rescheduled me out a week. They called when the replacement window arrived and offered to move my appointment up to the very next day. They took care of it in my work parking lot, saving me from having to use PTO to take my car to the shop. Excellent service!
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located in Ann Arbor?
Safelite AutoGlass is located at 3451 Washtenaw Ave, Ann Arbor, MI 48104.
What are the business hours for Safelite AutoGlass in Ann Arbor?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
What types of auto glass services does Safelite AutoGlass offer?
They offer windshield repair and replacement, chip and crack repairs, advanced safety system recalibration, power window repair, and more.
Does Safelite AutoGlass in Ann Arbor offer mobile service?
Yes, customers can access convenient auto glass repair and replacement from either in-shop or mobile service.
Is insurance accepted for auto glass services at Safelite AutoGlass?
Yes, Safelite AutoGlass in Ann Arbor accepts insurance and handles paperwork and processing.
What languages are spoken at Safelite AutoGlass in Ann Arbor?
Staff at Safelite AutoGlass speak English and Spanish.
What payment options are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are online estimates available for Safelite AutoGlass services?
Yes, online estimates are offered for services at Safelite AutoGlass.
What nearby places can I visit after getting my auto glass repaired at Safelite?
You can visit Paesano Restaurant & Wine Bar for Italian cuisine, Borders Books & Music for books and media, or Discount Tire for tire services nearby.
How can nearby automotive shops like Discount Tire and Belle Tire be helpful when visiting Safelite AutoGlass?
Discount Tire and Belle Tire offer tire and wheel services nearby, which is convenient if you need additional auto maintenance while getting your glass repaired.
Are there any nearby places where I can shop or grab food while at Safelite AutoGlass?
Yes, nearby options include Patel Brothers supermarket, Honey Baked Ham delicatessen, Jimmy John's sandwich shop, and several retail stores like Snipes USA and Ulta Beauty.