Safelite AutoGlass

Reviews

• DW

  Deborah Ward

  3 days ago
  5.0
  Windshield chip had been repaired by Safelite and had a lifetime warranty. Two months later the chip cracked further anyway. I called back and was set up with an appointment for a windshield replacement right away. My insurance covered chip cost in total but the replacement cost me my $100. deductible which I was very happy with. Safelite techs and office staff were very nice and efficient regarding both issues!
• AM

  Alexandra McKenzie

  5 days ago
  5.0
  I can’t say enough great things about this location! The customer service was truly exceptional - everyone I interacted with was friendly, professional, and incredibly accommodating. The speed of service and appointment availability were top-tier, making the entire experience quick and stress-free. Highly recommend!
• VK

  Vivek Kumar

  Feb 22, 2026
  5.0
  Had a large crack in my windshield that needed replacement, and Safelite made the whole process painless. After I contacted my insurance, the appointment was set up for me within the next few days. On the day of service, I dropped off the car and it was ready in about an hour—quick and efficient without feeling rushed. The technician was professional and walked me through clear post-service instructions, including what to avoid right after the install. The replacement itself looks great: clean work, neat finish, and everything seems perfectly aligned and sealed. No mess left behind, no weird streaks or gaps—just a solid, well-done windshield replacement. Overall, smooth scheduling, fast turnaround, and quality workmanship. I’d definitely recommend Safelite if you need a windshield replaced.
• KM

  Kimberly Mattis

  Feb 18, 2026
  1.0
  Terrible experience that still hasn't been resolved. My husband showed up on time for a 10am appointment on a Saturday. While waiting for service to begin a Safelight technician backed another customers vehicle into ours, causing significant damage to the front bumper. The incident was brushed off and he was told the manager wasn't in but would contact him. He then proceeded to wait nearly two hours after appointment time for advice to begin while the woman at the front desk is using a rude tone when asked about status. Service was completed nearly three hours after appointment time. My husband has been trying to reach the manager since Monday without a call back.
• RK

  Robyn Kimmey

  Feb 10, 2026
  5.0
  Only good things to say! Renee, at the front desk was warm, helpful, and relayed my special requests and questions to the technicians well. When I returned to pick up my car, it seemed the customer in front of me was pressing her with the same questions, over and over again, with an increasingly aggressive tone. She was polite and consistent, letting the man know how she could help, but that they did not have any appointments available immediately for his walk-in needs. Bryan, my technician came out to explain everything in detail about what was done and my next steps. Also friendly, knowledgable, and helpful. I felt like the whole team cared about what they were doing, that my job was done well, and the company they represented was professional. Thank you all!

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