Grants Auto Repair provides auto repair services, collision repairs. car maintenance services, exhaust services, tire services, collision and frame services, and 24/7 towing services in Ann Arbor, MI, and surrounding areas.
Customers frequently praised the friendly, helpful, and professional staff, highlighting their willingness to explain repairs and provide assistance.
Honesty and Transparency
Many reviews emphasized the honesty of the mechanics, with customers appreciating straightforward communication about repairs and costs without feeling scammed.
Efficiency
Numerous customers noted quick service, with many repairs completed in a timely manner, often on the same day.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding inconsistent service quality and a few instances of dissatisfaction with repairs.
RG
Rebekah Giunta
Feb 13, 2026
5.0
Great service. Would recommend to anyone.
MF
matt Fitzgerald
Feb 7, 2026
5.0
went in to get a pre purchase inspection on a used car, really really nice dude, took about an hour and didnt cost an arm and a leg and was strait up when he told us what they found, if i didnt live an hour away these guys would be my full time mechanic
RK
Ron Kato
Jan 31, 2026
5.0
Great service. Great work.
TM
Tru Mane
Jan 15, 2026
5.0
Highly recommended , great costumer’s service and my van rides even better than before 1000/10 I will return for any other problems 💯💪🏾
LL
linda peck laraway
Jan 13, 2026
5.0
Hi my name is Linda. I want to tell you about the good response & service I received from them. First they were prompt in arrival after speaking with them by phone. The driver was knowledgeable & courteous. He knew what he was doing & handled the problem. The whole experience reminded me of Mallecks gas & service station that was a very loved business in Ann Arbor for decades. To bad Grants/Smiths Servise business does not have gas. I will use them again if the need arises. Thank you for your service.
Frequently Asked Questions About Grants Auto Repair
What types of vehicles do you service?
Our auto repair shop is equipped to service a wide range of vehicles, including most domestic and foreign cars, trucks, and SUVs. We have experience working with various makes and models to address diverse automotive needs.
Do I need an appointment for service?
While we do accommodate walk-in customers, we strongly recommend scheduling an appointment in advance. This helps us ensure prompt service and guarantees that we have the necessary resources available for your vehicle's needs.
What services do you offer?
We provide a comprehensive range of auto repair services at our shop. This includes routine maintenance such as oil changes, as well as more complex repairs like brake service, engine diagnostics, transmission work, and various other automotive services.
Are your technicians certified?
Our auto repair technicians hold ASE certifications, demonstrating their expertise in automotive service. They are trained to handle a broad spectrum of vehicle issues, ensuring high-quality repairs for our customers.
Do you offer warranties on repairs?
We do provide warranties on both parts and labor for our repair services. The specific coverage terms may vary depending on the type of service performed. We encourage customers to inquire about warranty details when their service is being completed.
Can I get a quote before repairs are done?
Certainly. Before initiating any repair work, we provide our customers with detailed cost estimates. We will only proceed with the repairs after receiving your explicit approval of the quoted price.
Do you offer towing or roadside assistance?
While we don't directly provide towing services, we can assist in arranging towing for vehicles that are not operational. Please contact our shop if you require assistance with towing arrangements.
How long will my repair take?
The duration of repairs can vary significantly based on the specific issue with your vehicle. Some minor services may be completed within the same day, whereas more extensive repairs might require additional time. We strive to provide accurate time estimates for each repair job.
Do you work with insurance companies?
Yes, we are experienced in working with insurance providers for covered repairs. This is particularly relevant in cases involving collision damage or insurance claims. We can coordinate directly with your insurance company to facilitate the repair process.
What payment methods do you accept?
Our auto repair shop accepts various payment methods including cash, credit cards, debit cards, and several major payment platforms. For substantial repair costs, we may offer financing options. Please inquire about available payment plans for larger repair bills.
What types of vehicles does Grants Auto Repair service?
We service a wide range of vehicles including most domestic and foreign cars, trucks, and SUVs, handling various makes and models.
Do I need an appointment to get my vehicle serviced?
Appointments are recommended to ensure prompt service, although walk-ins are accommodated when possible.
What kinds of automotive services does Grants Auto Repair offer?
Our services range from routine maintenance like oil changes to complex repairs such as brake service, engine diagnostics, and transmission work.
Are the technicians at Grants Auto Repair certified?
Yes, our technicians hold ASE certifications, ensuring expertise in a broad range of vehicle repairs.
Does Grants Auto Repair offer warranties on their repairs?
Yes, warranties on parts and labor are provided, with specific terms varying by service; customers are encouraged to ask about details.
Can I get an estimate before any repairs are performed?
Absolutely, we provide detailed cost estimates and proceed only after receiving your approval.
Is towing available through Grants Auto Repair?
Yes, we offer 24/7 towing services and can also assist with arranging towing if your vehicle isn't operational.
What are the business hours of Grants Auto Repair?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
What payment methods can I use at Grants Auto Repair?
We accept cash, credit and debit cards including American Express, Visa, MasterCard, Discover, Apple Pay, and Samsung Pay. Financing options may be available for large repairs.
What nearby places are close to Grants Auto Repair that I can visit?
Nearby, you can visit Simba Car Care for car washing and auto glass services, Heritage Collision for bodywork needs, or Jamil Pure Hands, a community non-profit offering printing services.
How can nearby automotive services like Simba Car Care and Heritage Collision complement a visit to Grants Auto Repair?
After repairs or maintenance at Grants Auto Repair, you can visit Simba Car Care for a vehicle wash or Heritage Collision for any auto body repairs to keep your car in top condition.
Are there any nearby community services around Grants Auto Repair?
Yes, Jamil Pure Hands is a local non-profit nearby offering community services and printing, providing helpful resources for customers.
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