Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Service Quality
Overall, customers reported positive experiences with quick and efficient service, although there were some complaints about specific issues and upselling.
Trustworthiness
Several reviews highlighted the honesty of the staff, with many customers appreciating that they were not pressured into unnecessary repairs.
Appointment Issues
There were multiple complaints regarding the management of appointments, with some customers experiencing scheduling conflicts and delays.
Pricing Concerns
While many found the prices fair, some customers felt that certain services were overpriced compared to competitors.
SZ
Sheng Zhang
Nov 19, 2025
5.0
The tires were carefully checked. Service is great, no charge.
FT
Fatima Traore
Oct 31, 2025
3.0
Very interesting service. I just wanted them to check a few things out since they’re down the road. They diagnosed my problem and then I told them I’ll get it repaired elsewhere since I have a warranty. They ended up proceeding without any paperwork or even a verbal ok. The guy at the front desk had to abruptly run over to the tech to tell them to stop. Don’t even know what they did as they just quickly got my car out (got the hint). They didn’t even check out my other concern. The feeling was mutual though — I was happy to get out of there especially since the mood quickly changed after I said I didn’t want them to fix it. Don’t offer to check something out and then try to get me to pay for a service without getting consent.
TK
Terri Kesling
Oct 29, 2025
5.0
Quick service.pleasant people
JC
Jamie K. Cartier
Oct 22, 2025
5.0
I have been coming here infrequently for over 25 years. I have always had good service but santed to highlight that I was nervous seeing the employee overturn and retirements- it’s a whole new crew. Brendan, the service Manager was absolutely phenomenal.
BF
Brett Fattori
Oct 3, 2025
5.0
The owner called me to ask about the weight of my F250, telling me that they had a limit of 9k lbs for their lifts. Me, being somewhat car illiterate, looked at the loading sticker and not the vehicle sticker. I showed up, ready for service, but alas, I was overweight.
I don't blame the shop. I blame myself for not knowing the weight of my truck. I know the weight of my RV, but I never thought about the vehicle weight. It's not something I've been asked. Anyway...
I wanted to say that they were professional and helpful. I felt bad when I left because it seemed like I blamed them. I don't - I just wish they had the up to date equipment because I trust them 100% now.
They could have ripped me off, used for jacks, and told me it was the same as any other place. But they didn't. Totally stand up. I hope I can do business with them in the future. They'd have my business if they could lift my darn truck.
Frequently Asked Questions About Goodyear Auto Service
What types of services are offered at Goodyear Auto Service?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and maintenance services.
What are the operating hours of Goodyear Auto Service?
The center is open Monday to Friday from 8:00 AM to 6:00 PM, and closed on Saturdays and Sundays. Holiday hours vary, with some holidays closed and others open 8:00 AM to 5:00 PM.
Where is Goodyear Auto Service located?
It is located at 2260 West Stadium Blvd, Ann Arbor, MI 48103-3806, USA.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Goodyear Auto Service provide in-store pickup for orders?
Yes, they offer in-store pickup services.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment
What nearby places can I visit while waiting for my car service at Goodyear Auto Service?
You can visit nearby restaurants such as Gourmet Garden, Noodles & Company, or Hot Pot Chen for a meal while you wait.
Are there any nearby pet stores close to Goodyear Auto Service?
Yes, Wags To Wiskers Pet Supplies and Groom N Go are nearby pet stores where you can shop for pet supplies or get grooming services.
Where can I find nearby banking services when visiting Goodyear Auto Service?
Nearby banking options include Bank of Ann Arbor and KeyBank ATM for financial services and ATM access.