Communication
Customers reported inconsistent communication regarding repair timelines and updates, with many expressing frustration over delays and lack of proactive updates.
Customer Service
While some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and poor customer interactions.
Repair Quality
The quality of repairs varied, with some customers satisfied with the work done, while others reported issues such as improper installations and unsatisfactory finishes.
Timeliness
Many reviews highlighted significant delays in repair times, often exceeding initial estimates, leading to dissatisfaction among customers.