Brand Certified
Gerber Collision & Glass
4.1(144 reviews)
Certified by Gerber Collision & Glass • Mar 01, 2026
Business Details
3345 Washtenaw Ave, Ann Arbor, MI
48104, United States
Certified by Gerber Collision & Glass • Mar 01, 2026
(734) 971-2500
Certified by Gerber Collision & Glass • Mar 01, 2026
https://www.gerbercollision.com/locations/ann-arbor-mi
Certified by Gerber Collision & Glass • Mar 01, 2026
About
Certified by Gerber Collision & Glass • Mar 01, 2026
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Gerber Collision & Glass • Mar 01, 2026
Hours
Certified by Gerber Collision & Glass • Mar 01, 2026
Reviews
4.1
144 reviews
5 stars
92
4 stars
11
3 stars
8
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their kindness, empathy, and professionalism, particularly highlighting individuals like Tammy and Will.
Communication Issues
Several reviews noted a lack of communication regarding repair timelines and updates, leading to frustration among customers.
Quality of Work
While many customers were satisfied with the quality of repairs, some reported issues with workmanship, such as misaligned parts and incomplete repairs.
Timeliness
Customers expressed concerns about delays in repair times, with some experiencing longer wait periods than initially promised.
Mixed Experiences
Overall, feedback was mixed, with some customers having excellent experiences while others reported significant dissatisfaction.
- EBEllie BlackJan 2, 20265.0Sam was so kind and empathetic when I learned my car was totalled. I was in tears, feeling all the guilt and shame about getting into an accident and totalling my car who had been nothing but wonderful for 12 years. She listened to me for longer than she needed to and gave me good information on a respectful and kind scrap yard. Also I initially called the wrong location and another very nice woman (I want to say Tammy or Tara) kindly directed me to the correct location. It was such a devastating time in my life and I got the kind of customer service I will remember my whole life. Thank you Sam :)
- JCJacob CarlsonNov 12, 20255.0They did some really nice work for me and were nice to work with. 5/5
- AWAbigail WardSep 8, 20255.0I was in from out of town and this group was able to fit me in last minute. Walker was able to fix it on the spot and he went above and beyond! So grateful. I would recommend this place to everyone!
- KPKatrina PerreaultFeb 23, 20215.0Managed to have some gnarly body damage done by a deer. Gerber completely rebuilt the front end of my Jeep and it looks absolutely brand new. The entire staff was so friendly and kept me up to date the entire time
- DWDiane WattApr 19, 20195.0What used to be Whitney's on Main Street is now Gerber Collision and Glass, but the same staff is there. I stopped in for a small repair today and had incredible service. The staff was very friendly and professional. Great place!
Brand Certified Facts from Gerber Collision & Glass
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Certified March 01, 2026Yext Knowledge Graph
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