Customer Service
Many customers praised the staff for their kindness, empathy, and professionalism, particularly highlighting individuals like Tammy and Will.
Communication Issues
Several reviews noted a lack of communication regarding repair timelines and updates, leading to frustration among customers.
Quality of Work
While many customers were satisfied with the quality of repairs, some reported issues with workmanship, such as misaligned parts and incomplete repairs.
Timeliness
Customers expressed concerns about delays in repair times, with some experiencing longer wait periods than initially promised.
Mixed Experiences
Overall, feedback was mixed, with some customers having excellent experiences while others reported significant dissatisfaction.