Brand Certified
Enterprise Rent-A-Car
4.0(364 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3880 Jackson Rd, Ann Arbor, MI
48103, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(734) 930-4900
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/mi/ann-arbor-jackson-rd-2036.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ann Arbor, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jackson Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
364 reviews
5 stars
218
4 stars
51
3 stars
22
2 stars
11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find no cars available despite having reservations.
Vehicle Condition
Feedback varied on vehicle cleanliness and maintenance, with some customers receiving clean, well-maintained cars while others reported receiving dirty or malfunctioning vehicles.
Efficiency
While many customers experienced quick and efficient service, others reported long wait times and delays in the rental process.
- KKKevin KrullFeb 11, 20261.0Worst experience ever…. Stay away from this place. I booked online last night at 7 or 8 PM. They confirm my booking via email. I get there and then they tell me they don’t have the van. They only have cars. Which won’t work cause I have 5 kids. They send me to their Chelsea location to put me in a transit van, well guess what they don’t take debit cards only credit cards because of the value of the car. Wasted all my time. Will never use again. Freaking ridiculous.
- MMMichael MorganJan 17, 20265.0I had an excellent experience with the Enterprise location on Jackson Rd in Ann Arbor. Even though they were clearly very busy with other customers, the staff went out of their way to provide outstanding customer service. They dropped me off at my house just a few minutes away from their location—something they absolutely didn’t have to do and easily could have said no to. That extra effort made a big difference and really shows how much this team cares about their customers. Professional, courteous, and genuinely service-oriented. Highly recommend this location.
- ARAmy RobkeDec 20, 20255.0Amazing experience! Great team!
- JHJustine HudsonDec 12, 20255.0We walked in right before closing time and there were two other customers there as well, and the young woman that was working the counter did a phenomenal job helping everyone. She was patient and professional. I won't hesitate to use Enterprise again the next time I rent a car.
- NZNeil ZhaoDec 2, 20255.0Was feeling pretty bummed after a no-fault hit-and-run left my car in the shop, but these folks completely turned my day around and cheered me up. They picked me up straight from Gerber Auto Collision and had me driving off in a 2025 Mustang rental in under 30 minutes. Super fast, super smooth. 🙏🔥 The team was friendly, efficient, communicative, and provided a direct callback support. They even helped me clear off snow from the car after a surprise snowstorm-little things like that really go a long way. I'll be sticking with Enterprise from now on. Their customer service is top-tier, and they absolutely blow Hertz out of the water. No contest!👑
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Ann Arbor offer?
They offer a wide range of vehicles including cars, vans, and luxury rental options to fit various needs.
What are the operating hours for the Enterprise Rent-A-Car location on Jackson Road?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Ann Arbor?
It is located at 3880 Jackson Rd, Suite A, Ann Arbor, MI 48103, USA.
What payment methods are accepted at Enterprise Rent-A-Car on Jackson Road?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, they have great weekend rates available for booking through their website.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Ann Arbor?
You can reserve a rental car by visiting their reservation website at enterprise.com/reserve or through their official location page.
Is the Enterprise Rent-A-Car location in Ann Arbor owned or operated by women?
Yes, this Enterprise Rent-A-Car location is owned by women.
Are there any nearby automotive services close to Enterprise Rent-A-Car on Jackson Road?
Yes, nearby automotive services include Showroom Finish auto restoration, A2 Customs for car window tinting and customization, NXA Glass for auto glass service, and Advanced Automotive for transmissions and repairs.
What nearby places can I visit for a coffee or dining experience after renting a car?
You can visit Jungle Java for coffee and China King for Chinese and Asian dining, both located near the Enterprise Rent-A-Car on Jackson Road.
Are there any nearby wellness or fitness centers around the Enterprise Rent-A-Car location?
Yes, nearby wellness and fitness options include Michigan Academy of Gymnastics, Move Wellness pilates and yoga studio, and MOVE Fitness & Wellness.
Brand Certified Facts from Enterprise Rent-A-Car
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