Business Details
About
Auto Repair ShopBrake ShopCar Battery StoreTransmission ShopOil Change Service StationAuto Air Conditioning Service
At Convenience Auto, we're passionate about providing top-notch auto services to our valued customers in Ann Arbor and beyond. With over two decades of experience serving the community, we take pride in being your go-to destination for all your automotive needs.
Your Trusted Choice for Ann Arbor Auto Repair: Convenience Auto has been a staple in the Ann Arbor automotive community for over 20 years. As an independently owned business, we're committed to delivering personalized service and building long-lasting relationships with our customers. When you choose us for your auto repair needs, you can trust that your vehicle is in good hands. Our Warranty is the best in town.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.8
201 reviews
5 stars
185
4 stars
7
3 stars
4
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their honesty and willingness to go above and beyond.
Quality of Work
The shop is recognized for thorough inspections and high-quality repairs, with many customers expressing satisfaction with the results and reliability of their vehicles post-service.
Trustworthiness
Many reviews emphasized the shop's integrity, with customers feeling confident that they were not being upsold unnecessary services and that repairs were accurately diagnosed.
Communication
Customers appreciated the clear communication regarding repairs, costs, and timelines, often noting that they were kept informed throughout the service process.
Pricing
While many found the pricing reasonable, there were some concerns about higher-than-expected costs for certain services, indicating a mixed perception of value.
- KRKathy RakowDec 16, 20255.0Excellent service and personnel!
- IGIngeborg GaiserNov 29, 20255.0Great neighborhood car repair shop. We go there for oil change too.
- JZJulie ZahranNov 26, 20255.0I’ve been bringing my VW to this shop for years — everything from simple oil changes to those “please tell me this isn’t a big deal” corrective issues — and they are ALWAYS top-notch. Honest, reliable, fast, and truly expert with foreign cars. I never feel upsold, always feel taken care of, and the quality of their work is consistently exceptional. Highly recommend!
- TKTim KnappNov 15, 20255.0I had been informed by another auto expert that my problem was likely my driveshaft. I took it to Convenience Auto on Jewett in Ann Arbor and they diagnosed a much less expensive repair was needed in my wheel bearing. They fixed it in a day and my car with nearly 300,000 miles on it is working great! Plus the guys are very honest and nice. I've been there in the past, and I'll be back again. These guys keep me from having to buy a new car in this horrible economy! Thanks guys!
- VCVeronica ContrerasNov 7, 20255.0I took my car in because I had scary sounds coming from the engine. These guys are AMAZING! They found what was wrong and checked the rest of the car after doing a test drive with it. I feel so so grateful I brought my car to them. They were fantastic, honest, timely, and very friendly. I would come back to them in a heartbeat!! (also the student discount saved me!)
Frequently Asked Questions About Convenience Auto Service
What is the address of Convenience Auto Service?
Convenience Auto Service is located at 1225 Jewett Avenue, Ann Arbor, MI 48104, USA.
What are the operating hours of Convenience Auto Service?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Does Convenience Auto Service require appointments?
Yes, appointments are required at Convenience Auto Service.
What payment options does Convenience Auto Service accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What types of auto services does Convenience Auto Service offer?
They provide auto repair, brake services, car battery sales, transmission repair, oil changes, and auto air conditioning services.
Is Convenience Auto Service a locally owned business?
Yes, it is an independently owned business with over 20 years of experience serving the Ann Arbor community.
How can I contact Convenience Auto Service for appointments or inquiries?
You can call them at +1 734-769-0380 or email at accounting@convenienceauto.com.
What nearby places can I visit when I come to Convenience Auto Service?
Nearby, you can visit Roos Roast coffee shop for a drink, the Tom Twiss Drum Studio for music lessons, or Mans Lumber if you're interested in building supplies.
Are there other automotive service centers near Convenience Auto Service?
Yes, Ron's Garage and Full Auto LLC are nearby automotive repair shops for additional service options.
What community amenities are located near Convenience Auto Service in Ann Arbor?
Close to the shop, you'll find Fringes Hair Salon, Ann Arbor PTO Thrift Shop, and Clonlara School, which may be convenient during your visit.