Business Details
About
Auto Repair ShopBrake ShopCar Battery StoreTransmission ShopOil Change Service StationAuto Air Conditioning Service
At Convenience Auto, we're passionate about providing top-notch auto services to our valued customers in Ann Arbor and beyond. With over two decades of experience serving the community, we take pride in being your go-to destination for all your automotive needs.
Your Trusted Choice for Ann Arbor Auto Repair: Convenience Auto has been a staple in the Ann Arbor automotive community for over 20 years. As an independently owned business, we're committed to delivering personalized service and building long-lasting relationships with our customers. When you choose us for your auto repair needs, you can trust that your vehicle is in good hands. Our Warranty is the best in town.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.8
199 reviews
5 stars
183
4 stars
7
3 stars
4
2 stars2
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to go above and beyond.
Trustworthiness
Many reviews emphasized the honesty and transparency of the mechanics, with customers feeling confident in the assessments and recommendations provided.
Quality of Work
The shop received high marks for thorough inspections and quality repairs, with several customers noting that issues were accurately diagnosed and resolved.
Pricing
While many found the pricing reasonable, some customers expressed concerns about high costs for certain services, indicating a mixed perception of value.
Communication
Customers appreciated the clear communication regarding repairs, costs, and timelines, often noting timely updates throughout the service process.
- TKTim KnappNov 15, 20255.0I had been informed by another auto expert that my problem was likely my driveshaft. I took it to Convenience Auto on Jewett in Ann Arbor and they diagnosed a much less expensive repair was needed in my wheel bearing. They fixed it in a day and my car with nearly 300,000 miles on it is working great! Plus the guys are very honest and nice. I've been there in the past, and I'll be back again. These guys keep me from having to buy a new car in this horrible economy! Thanks guys!
- JRJohn RubadeauNov 10, 20255.0Wonderful, honest people who always do a great job servicing my car. Been with them over ten years and never had a complaint. Highly recommend.
- VCVeronica ContrerasNov 7, 20255.0I took my car in because I had scary sounds coming from the engine. These guys are AMAZING! They found what was wrong and checked the rest of the car after doing a test drive with it. I feel so so grateful I brought my car to them. They were fantastic, honest, timely, and very friendly. I would come back to them in a heartbeat!! (also the student discount saved me!)
- MGM GOct 29, 20255.0I brought my car to Convenience for an oil change and safety inspection. The inspection report and accompanying repair estimate were helpful. George and Justin explained the findings and offered recommendations that considered vehicle longevity, performance, economy, and safety. I decided to purchase a set of new tires as well. The quality of the drive is now remarkably smoother and I appreciate their work in ensuring that my car is ready for winter driving conditions. Five stars for depth of knowledge and experience, recommendations, reasonable pricing, fast work completion, communication, ready rides to and from shop, and very pleasant staff.
- AHAlex HopperOct 23, 20255.0I came by to replace a friends windshield wipers as a surprise because I was visiting town. Not only where the folks here funny and kind and had a variety of parts already in stock BUT (drum roll please)- when they came out to install them they laughed and pulled off the covers that had been left on them. Hilarious. Problem solved and got to have a good laugh. They seem to have a great rapport with regulars too. It was sweet. Thanks team!!
Frequently Asked Questions About Convenience Auto Service
What is the address of Convenience Auto Service?
Convenience Auto Service is located at 1225 Jewett Avenue, Ann Arbor, MI 48104, USA.
What are the operating hours of Convenience Auto Service?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Does Convenience Auto Service require appointments?
Yes, appointments are required at Convenience Auto Service.
What payment options does Convenience Auto Service accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What types of auto services does Convenience Auto Service offer?
They provide auto repair, brake services, car battery sales, transmission repair, oil changes, and auto air conditioning services.
Is Convenience Auto Service a locally owned business?
Yes, it is an independently owned business with over 20 years of experience serving the Ann Arbor community.
How can I contact Convenience Auto Service for appointments or inquiries?
You can call them at +1 734-769-0380 or email at accounting@convenienceauto.com.
What nearby places can I visit when I come to Convenience Auto Service?
Nearby, you can visit Roos Roast coffee shop for a drink, the Tom Twiss Drum Studio for music lessons, or Mans Lumber if you're interested in building supplies.
Are there other automotive service centers near Convenience Auto Service?
Yes, Ron's Garage and Full Auto LLC are nearby automotive repair shops for additional service options.
What community amenities are located near Convenience Auto Service in Ann Arbor?
Close to the shop, you'll find Fringes Hair Salon, Ann Arbor PTO Thrift Shop, and Clonlara School, which may be convenient during your visit.