Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
398 reviews
5 stars
247
4 stars
73
3 stars
29
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being rude or unprofessional.
Knowledgeable Staff
Several customers noted that some staff members are knowledgeable and provide valuable assistance, while others lack basic product knowledge.
Product Availability
Customers frequently mentioned issues with stock availability, stating that the store often does not have the parts they need.
Positive Experiences
Many reviews highlight positive experiences with specific employees who went above and beyond to assist customers.
Store Environment
The store atmosphere received mixed reviews, with some customers feeling uncomfortable due to staff attitudes and a lack of professionalism.
- RBR BriceJan 4, 20264.0Maliek was so helpful! There were three staff in the store but he was doing everything from checkout to answering the phone to using the fix finder. I had to wait a few minutes since he was covering all the jobs but he was very kind and helpful when it was my turn. Wish the other employees were helping customers so the wait wouldn't have been as long.
- LOLochlan O'LearyDec 27, 20255.0The store manager is awesome and really went the extra mile for me.
- GSGerry SkurskiDec 26, 20255.0Helpful finding the right battery
- PTPaul TolbertDec 19, 20251.0Went for a simple engine scan. Older gentlemen had an attitude as soon as I asked for a scan. After retrieving the codes he threw the scanner in the trash after getting frustrated at the screen. His coworkers took it out of the trash and told them it's not the devices and it was him doing it incorrectly. On the way outside I could tell he was extremely frustrated for having to scan twice. Then he said he can't scan after the device stated that it couldn't find any codes. All he had to do was follow the steps that his coworkers tried to assist him with. He Then began going on a rant about how he's the assistant store manager blocking my door to leave. Other coworkers seemed to have good customers service.
- JRJeffrey RootNov 6, 20255.0Great place to get car parts! Friendly staff.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Ann Arbor?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery services.
What brands of auto parts does AutoZone Auto Parts carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products are available at AutoZone Auto Parts?
Products available include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Ann Arbor?
You can call AutoZone at +1 734-887-2597 or email customer.service@autozone.com.
Is AutoZone Auto Parts located near any fitness or sporting goods stores?
Yes, nearby fitness and sporting goods stores include Running Fit, Fleet Feet Sports, Fleet Feet Michigan, and The Running Institute.
Are there dining options close to AutoZone Auto Parts in Ann Arbor?
Nearby dining options include Dos Hermanos Express (Mexican), Arby's (fast food sandwiches), SUBWAY, Domino's Pizza, Creekside Bar and Grill, and Lala's (American restaurants).
What nearby automotive and related services can customers find around AutoZone?
Near AutoZone, customers can find another AutoZone store, Complete Battery Source, and gas stations like Shell and Martian Marathon for convenience.
Are there beauty or wellness services close to AutoZone Auto Parts?
Yes, there are several nearby beauty and wellness places, including Bella You Aesthetics, Zev Salon, Hair by Holly Pieper L.L.C, Salon 24, Ann Arbor Laser Tattoo Removal Specialists, and Holistic Healing and Chiropractic Center.
Does AutoZone Auto Parts offer curbside pickup?
Yes, AutoZone offers curbside pickup in addition to in-store pickup and same-day delivery.