Location.com logo
Brand Certified

AutoZone Auto Parts

4.2
(400 reviews)

Business Details

5740 Jackson Rd, Ann Arbor, MI
48103, United States
(734) 887-2597
https://www.autozone.com/locations/mi/ann-arbor/5740-jackson-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5740 Jackson Rd, Ann Arbor, MI
48103, United States

Hours

Reviews

4.2
400 reviews
5 stars
249
4 stars
73
3 stars
29
2 stars
15
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of professionalism.

Staff Knowledge

Several reviews highlight knowledgeable staff who provide valuable assistance, but there are also complaints about employees being uninformed or unhelpful.

Store Conditions

Customers appreciate the cleanliness and organization of the store, but some express frustration over stock issues and the availability of parts.

Positive Experiences

Many customers report positive experiences with specific employees who went above and beyond to assist them, enhancing their overall satisfaction.
  • AD
    Annie Malayang Daley
    Feb 3, 2026
    5.0
    Awesome
  • CL
    Christina Letterly
    Jan 14, 2026
    5.0
    Fantastic customer service
  • RB
    R Brice
    Jan 4, 2026
    4.0
    Maliek was so helpful! There were three staff in the store but he was doing everything from checkout to answering the phone to using the fix finder. I had to wait a few minutes since he was covering all the jobs but he was very kind and helpful when it was my turn. Wish the other employees were helping customers so the wait wouldn't have been as long.
  • LO
    Lochlan O'Leary
    Dec 27, 2025
    5.0
    The store manager is awesome and really went the extra mile for me.
  • PT
    Paul Tolbert
    Dec 19, 2025
    1.0
    Went for a simple engine scan. Older gentlemen had an attitude as soon as I asked for a scan. After retrieving the codes he threw the scanner in the trash after getting frustrated at the screen. His coworkers took it out of the trash and told them it's not the devices and it was him doing it incorrectly. On the way outside I could tell he was extremely frustrated for having to scan twice. Then he said he can't scan after the device stated that it couldn't find any codes. All he had to do was follow the steps that his coworkers tried to assist him with. He Then began going on a rant about how he's the assistant store manager blocking my door to leave. Other coworkers seemed to have good customers service.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Ann Arbor?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: