Paul's Collision & Towing

Reviews

• KM

  Kelly Marble

  Mar 4, 2024
  5.0
  Quick, courteous & knowledgeable driver. They worked easily with the insurance that I have (TrailGuard) and it is obvious that they have new & well maintained towing equipment (there's no "towmater" here!). I highly recommend this towing company!!
• AJ

  Ashley Jones

  Dec 5, 2023
  1.0
  Hit a curb and blew a tire. Called Paul's collision, used their extension for a tow company they claim they aren't affiliated with that's called Paul's towing. Driver got lost, no big deal, drove vehicle up ramp, said they'd look at it and call me in the morning. Day 3 I call them and they didn't have any information on my jeep. Then tell me my tow bill for a 5 mile tow is $615. They replaced my tire and balanced my tires but did not do an alignment. Here I am out another tire because they didn't do the basic work for the issue. Would not recommend. Also wrote one check to Paul's collision which I found interesting since they said they have nothing to do with the towing.
• SG

  S G

  Jul 13, 2023
  5.0
  Pauls towing has really helped us out in anyway that they could. Excellent service. The lady is the office is very nice!
• KS

  kyleigh s

  Feb 17, 2022
  1.0
  If it would let me do negative stars then I would
• II

  Isaac

  Jul 1, 2021
  2.0
  I came to them with a straightforward request: a quote to repair or replace two doors and the immediate pillar repair work on my car. I told them I didn't care about the paint or my slightly rusty quarter panel. I told them I didn't even care if they put non-color-matching/used doors on my car, as long as they could get the electrical to work. I told them I just wanted my functioning doors back, preferably as inexpensive as possible. What I got back was a quote full of all the extra work and painting that I didn't want. I gave them another chance in a straightforward email detailing more clearly what I wanted, but was told that they wouldn't do the job unless they could also do the paint and polishing because they had to "maintain their reputation". They value money and their own reputation over basic customer service. I would have been THRILLED and happy if they had just listened to my request and just stuck with that. But no.

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