Customers consistently praised the professionalism, friendliness, and efficiency of the technicians.
Convenience
Many reviews highlighted the ease of scheduling appointments and the convenience of mobile service.
Communication
Customers appreciated the proactive communication regarding appointment confirmations and technician arrival times.
Mixed Experiences
While most feedback was positive, some customers reported issues with follow-up service and communication challenges.
Pricing
Several reviews noted competitive pricing and value for the services provided.
KF
Kelly Fox
3 days ago
5.0
Great job, worth it for them to come to your house. We are out in the boonies. They did an awesome job. Both Matthews were great. Schedule was easy, texts day before and of and call to let me know when they would be here.
RS
Ryan Schneider
6 days ago
5.0
Tech showed up and was very knowledgeable. He quickly and efficiently completed his work. The windshield replacement has been a good experience. Would recommend, and would use them again.
JJ
Josh
Nov 17, 2025
5.0
Andrew from safelite in Adrian is the fastest most personal and bearded tech I’ve ever dealt with. Friendly, efficient and affective. I mean he took the old windshield out, and put in a new one! What! Just crazy! Andrew your the beast at Windshield replacement and safelite is Lucky to have you!
AH
Alexia Handy
Nov 13, 2025
5.0
Very nice people who answer all questions even if they are silly without making you feel dumb! Went above and beyond and even gave me a discount when they could! Highly recommend.
KT
Kelsey Thomas
Nov 7, 2025
5.0
Great experience! Super fast, so easy, I just had to have my auto in a big enough space for them to work and that was easy! Very convenient that they came to me and great communication with emails, texts, and the tech called me the day of to give me a heads up when he was heading my way and a rough time frame it will take him to get there. Very pleased with them and their work!
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 1001 East US-223, Unit 4, Adrian, MI 49221, USA.
What are the operating hours of Safelite AutoGlass?
Safelite AutoGlass is open every day from 8:00 AM to 5:00 PM.
Which languages are supported at Safelite AutoGlass?
Safelite AutoGlass offers services in English and Spanish.
What payment methods does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass require appointments?
Yes, appointments are required at Safelite AutoGlass.
Does Safelite AutoGlass provide online estimates?
Yes, Safelite AutoGlass offers online estimates for their services.
Is Safelite AutoGlass accessible for wheelchair users?
Yes, Safelite AutoGlass has a wheelchair accessible entrance.
How can I make a reservation at Safelite AutoGlass?
You can make a reservation online at https://www.safelite.com/stores/adrian
What nearby automotive service centers are close to Safelite AutoGlass?
Nearby automotive services include Glass Doctor of Adrian, Steve's Unlimited Auto, Lentz USA Automotive Service Centers, and Victory Lane Quick Oil Change Adrian, which can assist with additional auto repairs or maintenance.
Are there any grocery stores near Safelite AutoGlass for convenient shopping?
Yes, Tillotson Farm Markets is a nearby grocery store offering fruits and vegetables for your convenience before or after your visit.
Where can I find mobile phone services near Safelite AutoGlass?
Cricket Wireless Authorized Retailer is nearby and offers mobile phone and telecommunications services.