Jiffy Lube

4.3
272 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Waterville. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
330 Kennedy Memorial Dr, Waterville, ME
04901, United States

Hours

Reviews

4.3
272 reviews
5 stars
192
4 stars
29
3 stars
14
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, welcoming, and professional, although there were some reports of rude behavior from certain employees.

Service Quality

Overall, customers appreciated the thoroughness and efficiency of the service provided, with many noting quick turnaround times.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with the high prices for services, with several customers stating they found better deals elsewhere.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, such as missing parts or unprofessional behavior.

Convenience

The convenience of the location and the ability to get quick service were frequently mentioned as positive aspects of the business.
  • HL
    Heather Lewis
    2 days ago
    1.0
    I would have put zero stars if I could. The website stated open 8-6 on Sat, I arrived at 11:35, Noone was around, I went inside and they said that they were closed for lunch. They would open back up at 12:30, I arrived at 12:35, behind 2 cars. It took until 2:20 and the young girl came out and stated that the car in front need a new headlight and they didn't know how long that would be!! So much for JIFFY!! What a waste of my time!! Ridiculous display of service - you should be ashamed!!
  • SW
    Scott Wykes
    Nov 15, 2025
    5.0
    Quick, efficient and affordable! Elzbieta P. was friendly and welcoming. Thanks guys!
  • SM
    Sage McGowan
    Oct 15, 2025
    5.0
    Very welcoming. My anxiety melted away when speaking with the person who spoke with me. Excellent customer service. Also, being able to tap to pay was necessary considering I lost my debit card. Very expensive- but I hear that’s due to the cost of synthetic oil right now.
  • DD
    Doug
    Sep 30, 2025
    5.0
    The team at Jiffy Lube are dedicated. The service the team provided was thorough and efficient.
  • AS
    Ashley Sennett
    Aug 26, 2025
    2.0
    Rude, expensive and trying to sell you upgrades. Go to Promptu down the road - great attitudes, better priced and good with customers. On a separate occasion (6/20) my mother had her car serviced here and they moved it outside after the service in front of a curb that couldn’t be seen from inside the car. My mother went to leave, hit the curb, ripped off the underlayment and dislodged the muffler. She had to go directly to the ford place to get it fixed. They have since removed the curving and put up cones but it was awful.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service