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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.4
(226 reviews)

Business Details

270A Kennedy Mem Dr., Waterville, ME
04901, United States
(207) 877-6601

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Waterville, ME? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Waterville location today.

Location

Enterprise Rent-A-Car
270A Kennedy Mem Dr., Waterville, ME
04901, United States

Hours

Reviews

4.4
226 reviews
5 stars
170
4 stars
21
3 stars
11
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Payton and Griffin for their exceptional service.

Reservation Issues

Several reviews mentioned problems with vehicle availability and reservations not being honored, leading to frustration among customers.

Vehicle Condition

While many customers noted that vehicles were clean and well-maintained, some reported issues with specific cars, such as low tire pressure and cleanliness.

Communication Problems

Customers expressed dissatisfaction with communication, particularly regarding policies and procedures that were not clearly explained.
  • KW
    Karin Warren
    3 days ago
    5.0
    Griffin is amazing! His customer service is top notch...highly recommend!!
  • CO
    conrad Olin
    3 days ago
    5.0
    Great customer service. Pickup and drop off is above and beyond other rental companies. Will be back again.
  • CM
    Claire Moen
    Feb 17, 2026
    5.0
    Quick pick up process and easy drop off. Staff friendly and knowledgeable. Always choose Enterprise, best rental choice available!
  • NF
    Nicole Frazier
    Feb 12, 2026
    5.0
    Very kind and prompt. My vehicle was in an accident that caused me to need a rental. While I wasn't a fan of the vehicle or the situation, I was in good hands and that was from the moment I called to set up my pick up. The car was a 2025 and I'm just not used to cars that can pretty much drive themselves. It was a beautiful car though. And the gentleman was amazing at the skowhegan location. I don't want to get his name wrong but he has a great name and knows who he is. 👏🏽
  • AS
    Andrew Swanson
    Feb 3, 2026
    5.0
    I will only use enterprise in the future! I received great service and a affordable rate ! Thank you Nick at the Waterville store for knowing what repeat customers like you were professional and courteous thanks again! See you next time

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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