Central Maine Motors Auto Group

Reviews

• CP

  Cathy Patterson

  Feb 18, 2026
  1.0
  They're not very nice to work with they do nothing to help
• NF

  Nicole Frazier

  Feb 12, 2026
  5.0
  I still need to add more photos but let's talk about my service. Adam was my salesperson and he made this transition to a new car the easiest it's ever been. My car was in an accident that was not my fault and I had not planned at that time to purchase a new vehicle. Nor was I sure that I was going to need one, so airing on the softer side of caution I went to Central Maine. Adam almeida greeted me with a smile after I had looked at a couple vehicles online and made an appointment to go in. After a couple test drives we knew that this was the one. I said yes to this SUV. He knows that I work and go to school, so he took the extra time to do a little bit more of the footwork for me. He even went as far as to staying late knowing that we both got out of work at 5:00. I couldn't ask for a better new car experience than the one provided by Adam. 15 out of 10 recommend.
• MW

  Molli Wentworth

  Feb 3, 2026
  1.0
  Do not buy a used vehicle here. Do not use the service department here. Our experience with Central Maine Motors was unbelievably unprofessional, lazy, and not up to safety standards. I would not recommend anyone go here. Save yourself the nightmare, and drive to Augusta. For the nitty gritty of what we went through, read on: We bought a certified used Toyota here, it was a harder to find model and we really liked it, but knew during the test drive that it needed an alignment. We worked with the sales rep to have the service department give it an alignment and full look over before the final purchase went through. The alignment either didn't happen or didn't do anything, though they assured us that it did. So, the next day after purchasing, we were on the phone to set up an appointment the following week for another alignment. My husband drove the new vehicle out of state (instead of taking his work truck) and the window was smashed! Joy. Since we had to bring it back in for service, I called and was quoted for a window replacement. Seems okay, right? Well, this dealership up-charged us to CLEAN UP the broken glass and refused to include that in the service of REPLACING a shattered window... which I've never heard of ever. So bring your shop-vac with you! And on top of that, they had our car in the shop for a FULL WEEK to figure out the "alignment issues" we called everyday to find out when we could get our brand new vehicle back and each person on the line had no idea of the status of our vehicle. Finally we were told it was a caliper and it had been replaced and was good to go. But guess what? The car drove worse than before, squirley all over the road, the steering shaft cocked at all times, and pulling you into a ditch anytime you press on the brake. So, we immediately brought it to a different Toyota dealership, and within 30 minutes their service department noted that not only did we need BOTH calipers replaced we also needed the entire steering shaft replaced and guess what else was needed... AN ALIGNMENT. Oh and the cherry on top, was that the caliper Central Maine Motors put on our certified Toyota with a Toyota warranty (that they gave us!!), was an after market part. How can you say you solved the problem? And how could you in right mind sell us a certified Toyota that does not in fact met Toyota Certified standards?! There has been no apology, refund or accountability from anyone at this dealership. Oh and last thing, that really grinds my gears -- the gaslighting comments made from multiple people here is a sure fire sign that it's a shady business. Asking if we've ever driven an off-road vehicle before since we may not understand "what it feels like" implying again that nothing was wrong with the vehicle they sold us. And the sales rep asking me, a woman, if I could "handle driving this type of vehicle" when I had already explained my previous vehicle was the exact model of this car, but a truck.
• BK

  Bob Kapuscinski

  Dec 1, 2025
  5.0
  Emmit and Jason were completely friendly and courteous. They helped with my needs and got me into a great vehicle at a good price.
• RR

  Richard

  Nov 30, 2025
  5.0
  Thank you all for all your help on our latest purchase of a Jeep Wrangler. Adam Almeida was amazing to work with! We had come in with pre-approved credit from our credit union, however he got us a better rate! The Jeep needed to have a factory recalled clutch put in and fender work for state inspection However I needed it fast. He and the phenomenal service team hot it done fast! A huge kudos to Ryan Halle in service for getting that clutch recall work done so fast and to the crew who worked the fenders great work they really do like nice. This is our second Jeep from you all (His and Hers) and we will not shop anywhere else for the next Jeep!

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