Central Maine Motors Auto Group

4.2
644 reviews
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Business Details

420 Kennedy Memorial Drive, Waterville, ME
04901, United States
(207) 872-9211
https://www.cmautogroup.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
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About

Used Car DealerCar DealerAuto Repair ShopTruck DealerAuto Parts StoreUsed Truck DealerCar Leasing Service

Location

Central Maine Motors Auto Group
420 Kennedy Memorial Drive, Waterville, ME
04901, United States

Hours

Reviews

4.2
644 reviews
5 stars
457
4 stars
50
3 stars
31
2 stars
19
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning specific salespeople like Kevin, Jake, and Nathan for their exceptional service.

Sales Experience

Several reviews highlighted positive experiences during the car buying process, noting low-pressure sales tactics and thorough explanations from sales staff.

Service Department Issues

Numerous complaints were made regarding the service department, including misdiagnoses, poor communication, and unresolved vehicle issues after service.

Mixed Reviews on Vehicle Quality

Customers reported both satisfaction with their vehicle purchases and significant issues shortly after, including mechanical failures and poor repairs.

Inconsistent Experiences

While some customers had great experiences, others reported feeling misled or treated poorly, indicating a lack of consistency in service quality.
  • RM
    Riley Maker
    Nov 8, 2025
    5.0
    Bryan James is a great salesman has gotten me into two vehicles with no problems 10/10
  • BN
    Brian Newbert
    Nov 6, 2025
    5.0
    Ben Plaisted,Jeff Carter. The 2 guys who helped me get into the car that I wanted. They made it the easiest car buying experience I have had from beginning to end. Ben got the car to a number that would work for me and the vehicle was well worth the price and the attention to detail regarding the condition of the vehicle was excellent. Detailing guys did a great job and the car had a full tank of gas. Jeff got me a warranty that will give me piece of mind as I go down the road. A+++ experience from a great group of people.
  • BR
    Betty Raymond
    Oct 29, 2025
    5.0
    I had my 2021 Ford Ecosport repaired lucky for me it was covered under warranty! My service technician Christian was EXCELLENT! Thank you Central Maine Ford!
  • BC
    Breanna Cote
    Oct 4, 2025
    5.0
    Kevin Beck was so wonderful to work with. Friendly, professional, and knowledgeable. This is my second time purchasing a vehicle here. First time in 2019 with Ben Plaisted and now in 2025 with Kevin and some help with Ben. They both were great and eased my anxiety both times and made me feel comfortable. Explained everything thoroughly every step of the way and made me feel confident with my purchase. I will always recommend these two men at Central Maine Motors!
  • JB
    Julie Barron
    Sep 30, 2025
    1.0
    I've bought two vehicles here over the years and after my most recent interaction with them I can honestly say go somewhere else. They will more than low ball you on your trade and insist no one will do better. They are very wrong. Go to Darlings. I got what I wanted for trade values and a great deal on another vehicle. We will not be returning to CMM.
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Frequently Asked Questions About Central Maine Motors Auto Group

What is the address of Central Maine Motors Auto Group?

Central Maine Motors Auto Group is located at 420 Kennedy Memorial Drive, Waterville, ME 04901, USA.

What are the business hours for Central Maine Motors Auto Group?

The business hours are Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sunday.