Central Maine Motors Auto Group

4.2
646 reviews

About

Used Car DealerCar DealerAuto Repair ShopTruck DealerAuto Parts StoreUsed Truck DealerCar Leasing Service

Location

Central Maine Motors Auto Group
420 Kennedy Memorial Drive, Waterville, ME
04901, United States

Hours

Reviews

4.2
646 reviews
5 stars
460
4 stars
50
3 stars
31
2 stars
19
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific salespeople who provided excellent service.

Sales Experience

Several reviews noted a positive car buying experience with no pressure tactics, although some customers reported issues with communication and follow-up.

Service Department

Mixed feedback on the service department; while some customers appreciated timely and professional service, others reported poor diagnosis and unresolved issues.

Quality Concerns

Multiple customers expressed dissatisfaction with vehicle quality post-purchase, citing issues like hidden damages and inadequate repairs.

Overall Satisfaction

While many customers had positive experiences, a significant number reported serious concerns about transparency and trust, leading to a mixed overall perception.
  • BK
    Bob Kapuscinski
    Dec 1, 2025
    5.0
    Emmit and Jason were completely friendly and courteous. They helped with my needs and got me into a great vehicle at a good price.
  • RR
    Richard
    Nov 30, 2025
    5.0
    Thank you all for all your help on our latest purchase of a Jeep Wrangler. Adam Almeida was amazing to work with! We had come in with pre-approved credit from our credit union, however he got us a better rate! The Jeep needed to have a factory recalled clutch put in and fender work for state inspection However I needed it fast. He and the phenomenal service team hot it done fast! A huge kudos to Ryan Halle in service for getting that clutch recall work done so fast and to the crew who worked the fenders great work they really do like nice. This is our second Jeep from you all (His and Hers) and we will not shop anywhere else for the next Jeep!
  • RM
    Riley Maker
    Nov 8, 2025
    5.0
    Bryan James is a great salesman has gotten me into two vehicles with no problems 10/10
  • BN
    Brian Newbert
    Nov 6, 2025
    5.0
    Ben Plaisted,Jeff Carter. The 2 guys who helped me get into the car that I wanted. They made it the easiest car buying experience I have had from beginning to end. Ben got the car to a number that would work for me and the vehicle was well worth the price and the attention to detail regarding the condition of the vehicle was excellent. Detailing guys did a great job and the car had a full tank of gas. Jeff got me a warranty that will give me piece of mind as I go down the road. A+++ experience from a great group of people.
  • BR
    Betty Raymond
    Oct 29, 2025
    5.0
    I had my 2021 Ford Ecosport repaired lucky for me it was covered under warranty! My service technician Christian was EXCELLENT! Thank you Central Maine Ford!

Frequently Asked Questions About Central Maine Motors Auto Group

What is the address of Central Maine Motors Auto Group?

Central Maine Motors Auto Group is located at 420 Kennedy Memorial Drive, Waterville, ME 04901, USA.

What are the business hours for Central Maine Motors Auto Group?

The business hours are Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sunday.