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Alamo Rent A Car

4.2
(433 reviews)

Business Details

1001 Westbrook St, Portland, ME
04102, United States
(844) 370-3979

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Portland Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in ME and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
1001 Westbrook St, Portland, ME
04102, United States

Hours

Reviews

4.2
433 reviews
5 stars
300
4 stars
41
3 stars
21
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Paul and Ghyslain for their exceptional service.

Rental Process

The rental process was generally described as easy and efficient, although some customers experienced long wait times due to understaffing.

Vehicle Condition

While most vehicles were reported as clean and well-maintained, some customers noted issues with cleanliness and vehicle readiness.

Pricing

Customers appreciated the competitive pricing and value offered by Alamo, often mentioning it as a reason for their loyalty.

Mixed Experiences

Some reviews reflected mixed experiences, particularly regarding long wait times and customer service issues during peak times.
  • RB
    Richard Buenneke
    Feb 2, 2026
    5.0
    Good experience in all respects, good people working there who were very approachable and neat in appearance.
  • KD
    Kristen Mullaney Detwiler
    Jan 19, 2026
    5.0
    Paul was an absolute delight to work with when I was picking up the car in Portland Maine. Truly. He is the epitome of amazing customer seevice!! Thank you Paul!! And my return was simple and easy. I was greeted by a lovely young woman (so sorry… I did not get her name) who was friendly, knowledgeable, and genuinely interested in my rental experience. I usually look for the best deal when re ting a vehicle, however, at PWM I will always chose Alamo / Enterprise going forward.
  • JS
    John Stewart
    Dec 28, 2025
    5.0
    Casey, at the desk in the Portland Jetport, was the picture of kindness (on Christmas day), answered all my questions, had the car started and warmed up for me on a very cold morning, and even gave me her card and told me to call if I ran into any problems. The Alamo employee who collected the car in Newark attended to me quickly and with a smile, on the morning after a major snowstorm in the NY area. The car was clean and operated perfectly — a 4-wheel drive SUV which we needed for a ride from Maine to New Jersey in very bad weather. Thank you Alamo!
  • AV
    Andres V
    Dec 28, 2025
    5.0
    I had a good experience renting at Alamo in Portland. 100% recommended.
  • BH
    Brennan Hufstetler
    Dec 23, 2025
    5.0
    Was greeted by a friendly Ahmed when I arrived at the Alamo in the Portland international jetport and was more than friendly knowledgeable and quick to get me into my rental and on the road to get my son from college and move him home though I did not have to use the insurance or roadside assistance I added on to my rental agreement It was with ease and zero extra effort to get those added on to ease my mind while on the road

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