Central Maine Ford

4.2
657 reviews

About

Ford Dealer
When you’re looking for a new Ford or pre-owned vehicle for an incredible price, be sure to browse the selection at Central Maine Ford. Schedule a test-drive at our Ford dealership in Oakland, ME, to see if you’d rather get the keys to a new Ford F-150 truck or Escape SUV. We also have expert auto repair technicians who can take care of all your Ford service needs. Visit our local Ford dealer and see what makes us a go-to location for so many!

Details

  • DeliveryAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Central Maine Ford
801 Kennedy Memorial Dr, Oakland, ME
04963-4817, United States

Hours

Reviews

4.2
657 reviews
5 stars
463
4 stars
69
3 stars
23
2 stars
16
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to assist and provide thorough explanations.

Service Efficiency

Many reviews noted the timely service and efficient processes, with several customers appreciating the quick turnaround for vehicle maintenance and repairs.

Sales Experience

The sales department received mixed feedback, with some customers having positive experiences with sales representatives, while others felt pressured or dissatisfied with pricing.

Communication

Overall, communication was highlighted positively in service interactions, though some customers experienced issues with follow-up and clarity in the sales department.

Innovative Features

Customers appreciated the use of video updates during service, which provided transparency and detailed insights into the work performed on their vehicles.
  • SL
    Sharon Labbe
    6 days ago
    5.0
    The dealership notified me about a required rescheduling of service, and an alternate appointment and location was arranged for the same day and time. It worked out very well for me, no inconvenience at all. I also liked the added feature that the dealership provided me with a narrated video of the auto inspection process on my vehicle.
  • DM
    David mcallister
    Nov 12, 2025
    5.0
    Recently had my first visit at Central Maine Ford. Had a weekend issue and headed out of town. Easy after hours drop off procedure and was very well taken care of by Christian on he fix and follow up!! 5 star customer service at a fair price. Thank you team!!
  • GA
    gerard adair
    Nov 12, 2025
    5.0
    They worked on my f150 platinum for a transfer case and water pump ! I had an extended warranty and christian ( service guy front desk ) worked with them and got them to cover some after they said they wouldn't cover the transfer case 🙄 im very please with his service and will be going to them for all my future needs!
  • CL
    Christine Lyman
    Nov 9, 2025
    5.0
    This was by far the best car buying/service experiences to date. We live in Central Maine and have dealt with other Ford Dealerships in the surrounding area, as we only drive Ford and have been sourly disappointed with the sale or the service by others. Central Maine Ford has been nothing but wonderful to do business with and full of integrity, very hard to find these days. Cole was our sales person and a fabulous representation of a dedicated Ford Employee. Thank you
  • RD
    robby dutil
    Nov 3, 2025
    3.0
    My experience with central Maine ford was decent until the end when it came time to pay for the service. The total I received from the service manager was around $330 dollars . This was said to me on two different messages. When I got there to pay, the service manager changed the amount to over $380! I know for some, that’ difference is a drop in a bucket, but for me it’s $50 freakin dollars! Was happy how they just let it roll ofc their shoulders like they couldn’t do anything about the mis quote. Definitely put a bitter taste in my mouth about doing business with them again in the future. It’s bad enough your service rates are $165 per/hr! The only reason I brought this here was because the mechanic I had the car towed to said he could figure out the issue. So when I questioned the mechanic and asked for honest advice on what to do, he recommended I have towed my sons fiesta to a Ford garage only to find out they were going to have to spend more time on it than two hrs to even get it diagnosed. The service manager said it could be 2 to 3 times additionally longer to just diagnose the issue. This mind you @ $165 per/hr! Not happy . Now I’ve got to get another tow to get the car back home . All this money and no answers! Below is the message the service manager left me on my answering service. Disappointed to say the least!

Frequently Asked Questions About Central Maine Ford

What types of vehicles can I find at Central Maine Ford?

Central Maine Ford offers a selection of new Ford vehicles and pre-owned cars, including popular models like the Ford F-150 truck and Escape SUV.

Where is Central Maine Ford located?

Central Maine Ford is located at 801 Kennedy Memorial Dr, Oakland, ME 04963-4817, USA.