Enterprise Rent-A-Car

4.0
361 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Lewiston, ME? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lewiston location today.

Location

Enterprise Rent-A-Car
780 Main St, Lewiston, ME
04240, United States

Hours

Reviews

4.0
361 reviews
5 stars
227
4 stars
44
3 stars
23
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Pricing Issues

Several customers expressed dissatisfaction with unexpected fees and charges, leading to feelings of being scammed.

Vehicle Condition

Feedback indicated that while some vehicles were clean and well-maintained, others had issues such as odors and cleanliness problems.

Reservation Problems

Multiple customers experienced issues with reservations being canceled or not honored, leading to significant inconvenience.

Positive Experiences

Despite the negatives, many customers reported positive experiences with quick service and helpful staff, particularly at the Lewiston location.
  • BB
    Betsy B
    Nov 10, 2025
    5.0
    About, super-quick with an appointment, staff all very helpful
  • GM
    Grathys Mbula
    Nov 6, 2025
    1.0
    No Good
  • AC
    Andrew Child
    Oct 21, 2025
    1.0
    Our insurance company scheduled our reservation and my fiance called to discuss what we wanted and did not want. We were quoted $30 out of pocket cost for the entire duration we had the rental. Insurance would cover the rest. I got there to pick up the car, and I did agree to pay for gas ahead of time and when he was talking about insurance and protection for the rental I was under the impression our insurance was going to cover that. NOPE. He added an additional fee for added protection that we DID NOT WANT OR NEED. Then instead of $30 out of pocket cost, it ended up being over $300. My fiance called multiple times to try and get this figured out/reimbursed and the manager refused. He also was supposed to send me an invoice and he did not. Absolute SCAM.
  • LP
    Lori Perkins
    Oct 11, 2025
    5.0
    The Lewiston, ME office was top notch. Friendly, prompt and efficient. My rental experience could not have been better.
  • EC
    Elizabeth Champagne
    Sep 7, 2025
    5.0
    Prompt service with friendly and knowledgeable staff, I highly recommend them and will definitely be renting a vehicle from here again.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lewiston, ME?

Enterprise Rent-A-Car in Lewiston offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Lewiston?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.