Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting Joe's exceptional customer care.
Trustworthiness
Many reviews emphasized the honesty and integrity of the business, with customers feeling confident that they were not being upsold unnecessary services.
Efficiency
Several customers noted the quick turnaround times for service and repairs, often being accommodated on short notice.
Communication
While most feedback was positive regarding communication, some customers expressed concerns about inconsistent information and delays in service.
Value for Money
Customers appreciated the fair pricing and competitive rates for services and tires, often noting that they felt they received good value.
CB
Chatty Beverage
Nov 22, 2025
5.0
Always checked to see if I was doing alright .
LS
Linda Sanchini
Nov 3, 2025
5.0
Excellent service, excellent customer assistance
Not your ordinary transaction:
I was travelling and had a flat, they had the matching tire in stock (last one) and were able to install it that day. Crazy day, one for the memory books, while there I temporarily lost my cat and with their assistance I found her. #tirechange #SullivanTireBiddeford #customerappreciation
AD
Alia Davidson
Oct 25, 2025
5.0
Amazing service, able to fit us in when we needed a tire fixed.
SP
Steven Pasdon
Sep 25, 2025
5.0
I highly recommend Sullivan Tire in Biddeford, Me. Joe and Brandon are friendly, knowledgeable, trustworthy and professional. Their technicians are friendly and knowledgeable. I am always treated fairly and their prices are a fair and a good value. Again, I highly recommend Sullivan Tire in Biddeford, Maine for your auto needs!
PW
Paige Walthall
Aug 28, 2025
5.0
Great staff, always willing to help and never looking to sell you anything you don't need. For tires and general maintenance, I can't recommend this location enough.
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the regular business hours for Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays from 7:30 AM to 5:00 PM. It is closed on Sundays.
Does Sullivan Tire & Auto Service have holiday hours?
Yes, on December 31st, 2025, Sullivan Tire & Auto Service will be open from 7:30 AM to 5:00 PM.
Where is Sullivan Tire & Auto Service located?
Sullivan Tire & Auto Service is located at 15 Elm Street, Biddeford, ME 04005, United States.
Can I book an appointment online with Sullivan Tire & Auto Service?
Yes, you can book an appointment online at https://www.sullivantire.com/appointment/services.
Does Sullivan Tire & Auto Service offer in-store pickup and curbside pickup?
Yes, Sullivan Tire & Auto Service offers both in-store pickup and curbside pickup services for your convenience.
Are there any amenities like restrooms or free Wi-Fi at Sullivan Tire & Auto Service?
Yes, the facility has restrooms available and offers free Wi-Fi for customers.
What types of services does Sullivan Tire & Auto Service provide?
They offer tire sales and repairs, auto repair services, oil changes, and wheel alignment services.
What are some food options near Sullivan Tire & Auto Service?
Nearby dining options include Koi Asian Cuisine for sushi and Asian dishes, Spinners Pizzaria and Domino's Pizza for pizza, and Subway for sandwiches and fast food.
Where can I refuel my vehicle near Sullivan Tire & Auto Service?
Rinaldi Energy Gas Station is located nearby and provides fueling services for your vehicle.
Are there any interesting landmarks or recreational spots close to Sullivan Tire & Auto Service?
Yes, Springs Island is a nearby landmark and island that you might want to visit. Also, The Levee and Jacobs Houses and Store are notable local historical sites.