Many customers praised the friendly and helpful staff, highlighting specific employees like Dan and Austin for their exceptional service.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and services, often noting that work was done correctly the first time.
Pricing Transparency
Several reviews mentioned fair pricing and transparency in estimates, with customers appreciating that they were not pressured into unnecessary repairs.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding communication and service quality, indicating inconsistency in customer experiences.
ND
NextStar DX
Dec 29, 2025
5.0
Sullivan Tire fixes my vehicle correctly the first time. That's worth a lot.
AB
Anna Bogan
Dec 5, 2025
5.0
I have never had a bad experience here, and I’ve used them multiple times this year on family member vehicles as well. Austin is particularly helpful, and all the staff is friendly. Repairs always come in under estimate. Highly recommend.
RR
ReviewsRUs
Nov 18, 2025
5.0
I've been using them here in augusta for about a year now, they have helped me out a few times when no one else could and I have always been pleased with the service provided. Also seems to be much better value compared to the dealerships.
JD
Joseph Daniels
Nov 4, 2025
5.0
Always a pleasure to deal with. Their work is consistently well done. Austin was a pleasure to interact with in arranging the oil change and tire rotation.
SS
Steve
Oct 4, 2025
5.0
This was my fourth time at Sullivan Tire in Augusta, Maine. I have received great service every time. They are very accommodating and have always gotten any work done ahead of schedule. I will definitely be back.
Frequently Asked Questions About Sullivan Tire & Auto Service
What services does Sullivan Tire & Auto Service offer?
Sullivan Tire & Auto Service offers tire sales and repair, auto repair, oil change services, and wheel alignment service.
What are the regular business hours of Sullivan Tire & Auto Service?
The business is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 7:30 AM to 3:00 PM. It is closed on Sundays.
Does Sullivan Tire & Auto Service require appointments for services?
No, appointments are not required for services at Sullivan Tire & Auto Service.
Can I purchase tires and auto parts in-store at Sullivan Tire & Auto Service?
Yes, they offer in-store shopping including tires and automotive parts and accessories.
Does Sullivan Tire & Auto Service provide curbside pickup and in-store pickup?
Yes, Sullivan Tire & Auto Service offers both curbside pickup and in-store pickup options for customers.
Is there free Wi-Fi available for customers at Sullivan Tire & Auto Service?
Yes, customers can access free Wi-Fi while at Sullivan Tire & Auto Service.
Where is Sullivan Tire & Auto Service located?
It is located at 300 State St, Augusta, ME 04330, United States.
What nearby restaurants can I visit before or after my appointment at Sullivan Tire & Auto Service?
Nearby dining options include Pinto Thai To Go, Pat's Pizza, and Subway, all of which offer a variety of cuisines to enjoy.
Are there any other automotive service centers near Sullivan Tire & Auto Service?
Yes, nearby automotive service centers include Haley Tire & Service Center, Sullivan Tire Wholesale, Al's Certified Auto Repair, and The Hybrid Shop.
What nearby facilities offer financial or insurance services that might be useful for car owners visiting Sullivan Tire & Auto Service?
Nearby, you can find Peter DeSchamp: Allstate Insurance, Allstate Personal Financial Representative: Martin Bailey, Libby Agency, and K.L. Drew Insurance for insurance and financial services.