Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Royal Bengal Place in White Plains, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in White Plains, MD or call us at (301) 542-0440.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
321 reviews
5 stars
213
4 stars
61
3 stars
25
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Isaiah, Wendy, and Antoinette for their exceptional service.
Store Environment
The store is generally described as clean, well-organized, and easy to navigate, contributing to a positive shopping experience.
Mixed Experiences
While many reviews highlight excellent service, there are notable complaints about inconsistent customer service and some employees being unhelpful or rude.
Product Availability
Customers reported that the store often has the parts they need, although there were instances of items being out of stock despite online availability.
Management Issues
Some reviews pointed out issues with management, including unprofessional behavior from a manager and problems with order fulfillment.
- AWApril Wright2 days ago1.0Kia was extremely rude and disrespectful who stated that she was the store manager, she went back and forth with a paying customer and she could have escalated the situation because she was showing off in front of her friend while she was at work. People shouldn’t have personal friends with them at work, you can’t be productive like that! Auto Zone do better
- AAAmanda AnohOct 15, 20255.0This is a friendly and helpful location. They are fast and always ready to assist you and even come outside to take a look at your car, and or install something quick for you. I highly recommend this location.
- DCDr. Nakia ClarkSep 24, 20255.0In and out, staff was helpful.
- XLXact Detail LLCSep 21, 20251.0Asian manger threatened to fight me then told his staff to call the police while still threatening me to come outside. This was because of his lack of knowledge on how the return policy works. I had a battery that I brought in for exchange. I was told it needed to be tested first before I could get a new one ( cool ). I had already tried to charge it so I knew it wasn’t going to work so instead of waiting hours I purchased a new one. When they called to tell me the battery couldn’t be charged I got a refund for the one I purchased because I was entitled to a new battery. Fast toward 7 month later to today. I bring the battery back and the store manger is telling me I already go a refund for the battery as if I wasn’t supposed to get it for free. When I explain what happened he continued to act incompetent to the whole thing. When I asked him if I’m supposed to get a free battery if mine can’t be charged he said yes. So I’m not understanding why he doesn’t understand his own word and train of thought. Then to add to it with his aggression is totally unprofessional and he should be fired. I took my business to another store. We’ll see how long this location last with him in there
- LSLealoni StevensAug 24, 20255.0Outstanding Service from Wendy I recently visited your location with my 10-month-old baby and had the pleasure of being assisted by Wendy, who was absolutely exceptional. Despite the store being extremely busy and only one other team member working, Wendy went above and beyond in every way. She seamlessly supported the inside cashier while simultaneously assisting customers with diagnostics and vehicle-related inquiries. In my case, I needed assistance replacing a headlight bulb, and Wendy handled it with an incredibly positive attitude, clear knowledge, and a genuine willingness to help. Her multitasking, professionalism, and attentiveness stood out in such a high-demand environment. It’s rare to encounter someone who balances efficiency and empathy so effortlessly. Wendy is a true asset to your team and should absolutely be considered for career advancement opportunities within your company. Her leadership potential and work ethic are undeniable. Thank you again, Wendy, for turning a hectic situation into a smooth and positive experience!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in White Plains, MD?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in White Plains offer in-store pickup?
Yes, in-store pickup is available at this AutoZone location.
Can I get same-day delivery from AutoZone Auto Parts in White Plains?
Yes, same-day delivery service is offered at this AutoZone store.
Which payment methods are accepted at AutoZone Auto Parts in White Plains?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What type of products can I find at AutoZone Auto Parts in White Plains?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in White Plains, Maryland?
It is located at 4120 Royal Bengal Place, White Plains, MD, 20695, USA.
Is curbside pickup available at AutoZone Auto Parts in White Plains?
Yes, curbside pickup is available for customer convenience.
What nearby medical services are close to AutoZone Auto Parts in White Plains?
Nearby medical services include Charles County Mobile Intensive Care Unit, White Plains Dentist - Charles County Surgical Arts, and CVS Pharmacy with MinuteClinic.
Are there any convenient transit or transport services near AutoZone Auto Parts in White Plains?
Yes, you can find transportation services like Diamond Limousines, Inc. nearby for travel and party bus rentals.
What other local services can I access near AutoZone Auto Parts in White Plains?
There are services such as Kennedy Chiropractic for chiropractic care, JRJ Income Tax Services for financial needs, and various dental and health professionals close by.