Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12021 Georgia Ave in Wheaton offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
240 reviews
5 stars
122
4 stars
52
3 stars
20
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others were reported as rude or indifferent.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in identifying the correct parts and offering installation help.
Wait Times
Customers frequently complained about long wait times both in-store and for assistance, suggesting a need for better staffing during busy hours.
Inventory Issues
Multiple customers noted that the store often did not have the parts they needed in stock, despite online inventory claims.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees who went above and beyond to assist them.
- JCJairo CruzNov 8, 20255.0Muy bueno
- EFemerson funesOct 25, 20251.0Very poor customer service experience. The cashier was extremely rude to one of the customers. I understand that some questions might seem unnecessary or obvious to the staff, but regardless of how simple a question may appear, it is their duty to respond politely, with a smile, and without making the customer feel embarrassed. After the customer left, the cashier proceeded to mock him for the question he had asked, which is completely unprofessional. The manager, who was present, seemed indifferent and did not make any effort to go above and beyond to assist customers. As a company, you should ensure that your staff receives proper customer service training. This incident occurred on 10/25/2025, between 11:00 a.m. and 12:00 p.m. The manager was a female, and the cashier was a male wearing black-framed glasses.
- HHHoseOct 16, 20252.0They kept talking instead of ringing us up
- LLLeAngelaOct 16, 20254.0I needed to replace wipers. Staff were very helpful. One gentleman wen above and beyond to assist he was new to the job and was very eager to help.
- TMthomas martinezOct 8, 20252.0Customer Service needs a lot of improvement. I called for to comfirm a part was available. I asked the Rep if they can hold it, that I would be right over to pick up the part. I was told that they cannot hold a part for me. I asked the reps name and was told the name is Jenine (sp?) and calls himself Mike. When I arrived at the store I purchaed the part and asked for the Manager. The Rep who processed my purchase said the other individual Mike is the store Manager. I overheard Mike inidate to someone on the phone that the part will be held for that person. As a paying customer, I don't appreciate sub-parr treatment. I am finding another auto parts store for my business.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Wheaton?
Advance Auto Parts is located at 12021 Georgia Ave, Wheaton, MD 20902.
What are the store hours for Advance Auto Parts in Wheaton?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts in Wheaton offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including this one.
Can I recycle used motor oil and car batteries at this Advance Auto Parts store?
Yes, the store recycles used motor oil and batteries for free, with some exclusions.
Does Advance Auto Parts test car batteries?
Yes, they offer free battery testing regardless of purchase.
Are windshield wiper installations available at Advance Auto Parts in Wheaton?
Yes, they will install windshield wipers for free with purchase, subject to exclusions.
Can I buy car batteries and other auto parts online and pick them up at this Wheaton location?
Yes, you can buy online and pick up in-store within 30 minutes.
Is there free parking available at the Advance Auto Parts store on Georgia Ave?
Yes, there is free parking available at this location.
What nearby places can I visit after shopping at Advance Auto Parts in Wheaton?
You can visit nearby places like Wok Gourmet for Chinese food, Bakery Mo Mo for baked goods, or Wheaton Park Shopping Center for additional shopping.
Are there any nearby transit or financial services that might help when visiting Advance Auto Parts?
Yes, nearby places include LibertyX Bitcoin ATM and M&T Bank for financial services, as well as UPS Access Point for shipping needs.
Can I combine a visit to Advance Auto Parts with a beauty or wellness appointment nearby?
Absolutely, nearby beauty salons such as Esmeralda Hair Salon, Galvez Hair Salon, and Lalua Nails and Spa offer convenient options for you to relax or get a makeover.