In 1928, the High’s brand was born—our ice-cream store chain grew rapidly throughout the Mid-Atlantic States. At one time there were more than 500 locations, making High’s the largest ice-cream store chain in the world!
In 2012, Carroll Independent Fuel Company acquired High’s and began to build off of the strong heritage that everyone knows and loves. Today, we are a chain of 60 convenience stores run by our team of 500 talented individuals.
Our passion to run well operated stores serves as the foundation for our commitment to delight customers. Our goal is to provide our customers the products that they want in a clean, friendly and inviting atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.