Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Skye and Charlie going above and beyond to assist.
Product Availability
The store is generally well-stocked and able to provide the necessary parts, with several customers noting they found what they needed.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.
Pricing
Customers appreciated the competitive pricing and discounts offered, although some noted that certain items could be expensive.
KS
Kristin Smith
6 days ago
5.0
I went to AutoZone to get my battery checked and ended up needing a new one. The employee who helped me, Charlie, was the epitome of polite, diagnosed the issue quickly, and replaced my battery with the utmost care and expertise. I even signed up for the rewards—not because I’d been pressured to in any way, but because I felt like I’d come to the right place. Will definitely be back for any automotive needs!
DW
Derrick M Webb
Dec 13, 2025
1.0
I called here to ask if they had a part in stock, and the guy that answered the phone was so ignorant, when he answered, i could not make out what he said, and when i asked if this was auto zone, he VERY ignorant says “thats what i said” i said excuse me i couldnt understand you, “well what you need” was how he follows up, i just hung up, VERY ignorant, dont be nasty with me because you hate your job clearly! Will never go back here or try too
DP
Donna P
Sep 17, 2025
5.0
Very nice staff and good prices. They helped me save on brake pad replacements.
MT
Miz Trish
Aug 19, 2025
5.0
This is my favorite place to go for parts!
BH
Brianna Hill
Feb 26, 2025
5.0
Skye is a life saver! I had such a difficult day and even though it was something small he made everything so much better! So much fun to talk to, super nice, and just went over and beyond for myself and my mother! Truly amazing!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Westminster, MD?
AutoZone Auto Parts in Westminster is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
What products and brands does AutoZone Auto Parts carry?
AutoZone carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Westminster?
You can reach AutoZone Auto Parts by phone at +1 443-974-9034 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Westminster?
AutoZone Auto Parts is located at 554 Jermor Lane, Westminster, MD 21157, USA.
Are there other auto parts stores near AutoZone Auto Parts on Jermor Lane?
Yes, there is another AutoZone nearby, as well as Firestone Complete Auto Care for auto parts, repairs, and tire services.
What dining options are available near AutoZone Auto Parts?
Nearby dining includes Rachel's Rainbow Delights for donuts and smoothies, and Dunkin' for coffee and cafe treats, both convenient spots to visit before or after your auto parts shopping.
Are there any beauty or spa services close to AutoZone Auto Parts?
Yes, Pearl Nail Salon and Eagle Nail And Spa are nearby if you want to relax or get beauty treatments before or after your visit.
Does AutoZone Auto Parts have an online shopping option with in-store pickup?
Yes, you can shop AutoZone online and choose in-store pickup at the Westminster location for your convenience.
How does the nearby PNC Bank benefit customers visiting AutoZone Auto Parts?
Customers can conveniently access banking services at nearby PNC Bank or its ATM before or after visiting AutoZone for their auto parts needs.