AutoZone Auto Parts

4.3
290 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
554 Jermor Lane, Westminster, MD
21157, United States

Hours

Reviews

4.3
290 reviews
5 stars
185
4 stars
53
3 stars
26
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Skye and Charlie going above and beyond to assist.

Product Availability

The store is generally well-stocked and able to provide the necessary parts, with several customers noting they found what they needed.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.

Pricing

Customers appreciated the competitive pricing and discounts offered, although some noted that certain items could be expensive.
  • KS
    Kristin Smith
    6 days ago
    5.0
    I went to AutoZone to get my battery checked and ended up needing a new one. The employee who helped me, Charlie, was the epitome of polite, diagnosed the issue quickly, and replaced my battery with the utmost care and expertise. I even signed up for the rewards—not because I’d been pressured to in any way, but because I felt like I’d come to the right place. Will definitely be back for any automotive needs!
  • DW
    Derrick M Webb
    Dec 13, 2025
    1.0
    I called here to ask if they had a part in stock, and the guy that answered the phone was so ignorant, when he answered, i could not make out what he said, and when i asked if this was auto zone, he VERY ignorant says “thats what i said” i said excuse me i couldnt understand you, “well what you need” was how he follows up, i just hung up, VERY ignorant, dont be nasty with me because you hate your job clearly! Will never go back here or try too
  • DP
    Donna P
    Sep 17, 2025
    5.0
    Very nice staff and good prices. They helped me save on brake pad replacements.
  • MT
    Miz Trish
    Aug 19, 2025
    5.0
    This is my favorite place to go for parts!
  • BH
    Brianna Hill
    Feb 26, 2025
    5.0
    Skye is a life saver! I had such a difficult day and even though it was something small he made everything so much better! So much fun to talk to, super nice, and just went over and beyond for myself and my mother! Truly amazing!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Westminster, MD?

AutoZone Auto Parts in Westminster is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.