Enterprise Rent-A-Car

Reviews

• FA

  FRANCIS AGYEKUM

  Mar 27, 2026
  5.0
  I had an excellent experience with Enterprise Rent-A-Car. The car was in great condition with no issues, and the entire process was smooth. Customer service was outstanding—professional, friendly, and efficient. Everything was simply great. I’ll definitely be back!
• EM

  Erika Marcrum

  Mar 24, 2026
  5.0
  The team here is great! Super friendly and helpful, clean office area. We forgot items in the car when returning and they made sure we got them back (which I know is not the case everywhere). Highly recommend!
• TT

  T Thomas

  Mar 23, 2026
  5.0
  This was my first time renting a vehicle from this location. My car was being repaired at a collision shop and they picked us up from the location. The driver was very friendly and prompt in picking us up. When we got to the location, Patricia was the representative that helped us. She was very courteous and attentive. She made sure that we received a vehicle comparable to what was being repaired and she made sure that it was suitable for our family. The vehicle that we were given was new and exceeded our expectations. Thanks again Patricia for the great customer service!
• BG

  Barbara D. Garris

  Mar 17, 2026
  1.0
  It was the most horrific experience ever my car got totaled and the insurance got me a rental car put my card on file did all the things I was supposed to . I call customer service service to extend my rental on Friday to Monday . 30 mins after I talk to customer service about extension . Ms Jazmine Cameron calls me and states that I need to bring the car back now or make a payment now or I will be sent to do not rent list ( mind u they have my card on file ) . I say to her “ have your branch manager call me asap I will make payment there him( I don’t trust no woman with an attitude at work. Means u don’t like ur job so u will do what you want and treat people how you want .) Theo the branch manager never calls me at all . The young lady Jazmine calls me again and says the same thing I inform her she was supposed to have her branch manager call me so that I can make a payment through him . She hangs up the phone . All the while I’m still talking to customer service about it and extending my rental . On March 13 I get a call from Risk management Thomas Austin who was listening and being very considerate at the time stated if I returned car by03/14 and make payment I would be fine and wouldn’t have to worry about being on do not rent list . Well today I found out all of it was a lie . Thomas put me on the do not rent list right after we had made our agreement . Also found out today when you are put on the do not rent list you can not get off . Now I understand why the young lady did not have her branch manager call me back because she knew she was going to make sure I got on the do not rent list And now they are charging a card that has no money it for tolls smh no one called me to ask me about the tolls or anything and now they are charging my card again which they have already charged and sent to collections for a toll no one has called to inform me about the toll charge or anything
• MG

  Maria Greenfield

  Mar 15, 2026
  5.0
  I had an excellent experience with Enterprise during my recent rental, and I want to give special recognition to Gabbi (I hope I’m spelling her name correctly) who assisted me. She was absolutely phenomenal throughout the entire process. From the moment I arrived, she was welcoming, professional, and incredibly helpful. She made what could have been a stressful situation feel easy and seamless. Gabbi took the time to answer my questions, explain everything clearly, and made sure I was comfortable with the rental before I left. Her customer service truly stood out. She was patient, kind, and efficient, and it’s clear she genuinely cares about making sure customers have a great experience. Throughout the entire process she was attentive and made everything run smoothly. Employees like Gabbi make a lasting impression and truly represent Enterprise in the best way. I’m very grateful for her help and professionalism, and she deserves recognition for the amazing job she does. Thank you again, Gabbi!