Sheehy Nissan of Waldorf

4.2
3219 reviews

About

Car DealerUsed Car DealerSheehy Auto Stores
Let's break down just how much we have to offer here at Sheehy Nissan of Waldorf, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Nissan models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Nissan lease for your specific needs. Once you're an owner, Sheehy Nissan of Waldorf is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Nissan parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Sheehy Nissan of Waldorf is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 2950 Crain Highway Waldorf, Maryland, and proudly serve drivers from Brandywine, Clinton, La Plata and Alexandria VA as well.

Location

Sheehy Nissan of Waldorf
2950 Crain Highway, Waldorf, MD
20601, United States

Hours

Reviews

4.2
3,102 reviews
5 stars
2,148
4 stars
335
3 stars
101
2 stars
114
1 star
404

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the professionalism and helpfulness of sales staff, particularly highlighting individuals like Milo, Carl, and Joshua for their exceptional service.

Service Issues

Numerous reviews indicated significant problems with the service department, including long wait times, miscommunication, and dissatisfaction with the quality of service provided.

Customer Service

While some customers reported excellent service experiences, others noted a lack of communication and professionalism from certain staff members, particularly in the service department.

Overall Satisfaction

Overall, customer experiences varied widely, with some expressing high satisfaction with their purchases and service, while others reported serious frustrations and vowed not to return.
  • DG
    Daisy Gomez
    3 days ago
    5.0
    We needed a new a car as our family expanded. We knew what car we were looking for and we found it at this location! My husband called saying we were interested and got an appointment with Josh. What a great guy! Made the whole thing super easy and we liked the car a lot that we took it same day! Very great service and I would recommend working with him! We came back for the tags and he was still very polite and awesome, I even had to tell the new customers he was helping that he’s great to work with!
  • SJ
    SuperstarKrys Jay
    Jan 4, 2026
    1.0
    My salesperson, Amer, was not "selling" me on the vehicle I came to see. I came to test drive it. He knew very little about the car without pressing buttons to show me. I had to ask questions. When getting into the vehicle the dashboard said "low fuel" he said: "yeah we should be fine". I pulled out of the dealership, made a u-turn as soon as possible to head south towards the mall. At the light of Leonardtown and Berry Rd on Route 5 (intersection) the car runs out of gas. I was in the middle lane. I was honked at, traffic was stopped, people going around me. It was a traumatic experience and he just called the dealership saying: "yeah I think we ran out of gas" his tone was almost as it was funny. He was extremely nonchalant about the situation saying "we'll both have stories to tell later 😅". I was uncomfortable. It took someone 20 minutes to bring gas to put in the tank. Amer tried justifying the incident by saying that he got the car with the most fuel in it, when they deliver the new cars they don't have gas in it. We were so close to the dealership I contemplated getting out and walking across the busy highway back to my vehicle. After his coworker put 38 miles worth of gas in the vehicle, I did my test drive quickly but on the way back the low fuel notification popped back on and I needed to get back to the dealership immediately because I was not willing to repeat the traumatic experience. Upon returning to the dealership, NO ONE, NOT ONE person came to apologize about running out of gas in the middle of the highway, NO ONE attempted to even gain my business since I was in the market for a new vehicle. My father ended up calling Amer because he gave me his business card, and he (Amer) joked about the experience while my dad explained that I was put at risk. My advice: if you want to buy a new car from this dealership, don't. Or bring your own gas. I took my business elsewhere.
  • TJ
    Tonya Jones
    Jan 2, 2026
    5.0
    I would like to give a sincere kudos to Mr. Milo Nelson, Sales Consultant. His professionalism, kindness and helpfulness is exceptional. He has outstanding customer service. Mr. Milo Nelson is a true asset to Sheehy. Tonya Jones
  • MS
    Melony Suber
    Dec 31, 2025
    5.0
    Corey really made the drop off of my vehicle very stress free. He kept me informed of all items needing attention in my vehicle and answered all questions. He was a great service person to work with. I look forward to my next visit and hope that Corey will be there.
  • DK
    Dr. Kay
    Dec 29, 2025
    1.0
    This review is regarding the Service Dept. Approximately two weeks ago, I made an appointment online because the backup camera and Bluetooth weren't working properly. When I arrived, I informed the technician what was happening. I waited for two hours, then I finally asked my technician for an update. He said that several people called out, so he had no idea when it would be looked at. I requested to speak to a manager, who was able to get it taken in shortly thereafter. After waiting a total of five hours, they told me that the parts were ordered, and they'd call me when they were delivered. Two days later, I dropped off the car, and it was done in approximately six hours. Fast forward to today, 29 Dec. My car is still having Bluetooth issues, so I made an appointment for 11:40 am. At 11:25 am, I received a call informing me that they are backed up, so it wouldn't be able to be looked at today. Although I appreciated the call, this is completely unacceptable. I took off from work to have my car looked at. Additionally, I wouldn't have had to make another appointment if it had been looked at the 1st time when I requested it. If technicians are calling out this much, something needs to be done. I will no longer support this location, even though it's closer. I don't have hours to wait when other places will see me within two hours. Therefore, I do NOT recommend this location.

Frequently Asked Questions About Sheehy Nissan of Waldorf

Where is Sheehy Nissan of Waldorf located?

Sheehy Nissan of Waldorf is located at 2950 Crain Highway, Waldorf, MD 20601, USA.

What types of vehicles does Sheehy Nissan of Waldorf offer?

Sheehy Nissan of Waldorf offers a wide selection of new Nissan models as well as a large inventory of used cars.