Many customers praised the exceptional customer service provided by staff members like Dwayne, Cedric, and Maiya, highlighting their professionalism and attentiveness.
Sales Experience
Numerous reviews noted a smooth and pleasant car-buying experience, with salespeople being knowledgeable, helpful, and not pushy.
Service Quality
While many customers reported positive experiences with service quality, there were also complaints about slow service and issues with vehicle condition after service.
Communication
Several customers appreciated the clear communication and updates throughout the service and purchasing processes, although some expressed frustration over lack of responses.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding service delays and vehicle handling, indicating inconsistency in service quality.
SC
Shelia Clark
5 days ago
5.0
At the time of my check-in, I was warmly greeted by Lafer, who welcomed me with a smile and promptly inquired about the service I had scheduled. He then courteously directed us to the waiting area, ensuring we were comfortable and informed. Following the visit, I received a timely follow-up via text that included Lafer’s contact information along with a video detailing the service that was performed. I appreciated the professionalism and clear communication throughout the process.
JP
John P
5 days ago
5.0
Hyundai of Waldorf go out of their way to provide a professional experience to their customers. I was provided a ride home while my car was worked on, and a return ride when it was completed. My car was returned to me cleaner than it was when I dropped it off! Thanks for a great experience, Service Dept team member, Jervon!
DD
Designer Darryl
5 days ago
5.0
This was my first time bringing my vehicle for service here. Cedrick “like the entertainer” showed great care in keeping me informed on the process and status of the service. Great work overall.
BJ
Brian Jones
Oct 29, 2025
5.0
Dwayne Barber was an outstanding salesman who was extremely knowledgeable of the vehicle & the type customer service a new car buyer expects. He anticipated my every question & made me feel comfortable with the purchase & the after-care I should expect from the dealership. His customer care was exceptional & allows me to feel comfortable in referring my associates to him & to the dealership. He should go far with the Hyundai brand!
DL
Derrick Lyon
Oct 28, 2025
5.0
The service was great. Especially the customer service we received from Douglas, he treated us with respect and like family our entire time there. He didn't treat us like customers trying to sell us a car but like a friend showing concern in what we needed and what we could afford. We felt welcomed by all who assisted and couldn't be happier with our car selection and felt like we got the best deal for our buck and our really truly appreciative of that.
Frequently Asked Questions About Sheehy Hyundai of Waldorf
Where is Sheehy Hyundai of Waldorf located?
Sheehy Hyundai of Waldorf is located at 2910 Crain Highway, Waldorf, MD 20601, USA.
What are the operating hours of Sheehy Hyundai of Waldorf?
The dealership is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
What types of vehicles and services does Sheehy Hyundai of Waldorf offer?
Sheehy Hyundai of Waldorf offers new Hyundai vehicles, used cars, and auto repair services.
How can I contact Sheehy Hyundai of Waldorf?
You can contact them by phone at +1 301-284-3628 or visit their website at https://www.sheehyhyundaiwaldorf.com.
Does Sheehy Hyundai of Waldorf have an online presence on social media?
Yes, you can find them on Facebook at https://www.facebook.com/134220329967515.
Is there a Hyundai service and parts department near Sheehy Hyundai of Waldorf?
Yes, the Sheehy Hyundai of Waldorf Service & Parts Department is located nearby to assist with automotive repairs and parts needs.
Where can I fuel up or find convenience stores near Sheehy Hyundai of Waldorf?
Sunoco gas station, which also includes a pharmacy and convenience store, is located nearby for your fueling and quick shopping needs.
Are there other car dealers near Sheehy Hyundai of Waldorf where I can explore different brands?
Yes, nearby you can find Sheehy Nissan of Waldorf, Sheehy Mitsubishi-md, and Willie A. Moses car dealers offering various automotive options.
Can I get automotive repairs and detailing services near Sheehy Hyundai of Waldorf?
Yes, On Call Auto provides automotive repair and auto detailing services close to Sheehy Hyundai.
What are some other amenities or services near Sheehy Hyundai of Waldorf I might visit while in the area?
Nearby amenities include financial services like Western Union and financial advisors, medical providers like Pediatric Partners and King Michael a DDS, as well as restaurants like BurnBox Pizza and Dunkin'.