Business Details
About
Car DealerUsed Car DealerSheehy Auto Stores
Location
Hours
Reviews
4.3
3,936 reviews
5 stars
2,822
4 stars
377
3 stars
141
2 stars
126
1 star
470
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of the staff, particularly in sales and service roles.
Service Delays
Several reviews mentioned long wait times for service appointments and delays in vehicle servicing.
Mixed Service Quality
While some customers reported excellent service experiences, others noted issues with vehicle cleanliness and unresolved problems after service.
Sales Experience
Customers frequently highlighted positive experiences during the car buying process, with specific salespeople receiving commendations for their knowledge and support.
- RCRobert ChambersJan 5, 20263.0Went for routine coolant change. They messed up a hose and had to keep my car overnight. Wouldn’t provide rental even though I paid for premium VIP services when I bought the car. They uber’d me home but couldn’t find a driver to bring me back to the dealership the next morning. Had to miss a day of work. Not the service writers fault, but still upsetting nonetheless.
- MTMarcieta ThompsonJan 5, 20265.0Two days before purchase I came in to see the Tucson Hybrid, I received a warm welcome. I returned to purchase the vehicle and the professionalism, knowledge, and hospitality continued. Sales Consultant Tay’vion Berry came highly recommended and he lived up to the recommendation he was pleasant, knowledgeable, and professional, Finance Manager, Glenn Somerville was outstanding he took the time to explain everything, provided options, very knowledgeable and professional, and my total process time was 2 hours. Thank you!
- DDDemiDec 30, 20251.0Wow where do I begin. For starters I had a recall on the vehicle. Three recalls to be exact. As if that wasn't enough headache. Scheduled an appointment. The wait was at least 3 hours. Not the biggest issue though. After having service done for the recall acceleration issues started. Recall was done on the 11th of December. Today is December 30th. I've been calling for several days. Finally im transferred to the young lady who helped me with the recall who was busy helping someone else. She would return my call. Never received a call back. After constantly calling the service department I decided to just set an appointment with the operator scheduled for today. Apparently now I have to have a diagnosis done on my car that's going to cost me $275. Apparently they can't do a diagnosis for free. Which makes absolutely no sense to me since the recall was done for free. I'm coming back because I believe there was an issue with the recall service. I'm not coming back because my car has an random issue and I want it checked . I want you to check behind the recall service that was done. To add insult to injury I'm told with the recall service done on December 11th I should have known something the same day. I'm like seriously just pass judgment on me. Make me out to be an idiot. Neglect to ask if I've even been trying to contact them during this time period. Assumptions And then to comment on an assumption was ridiculous. Definitely nunprofessional. Also they did Absolutely nothing. Honestly I will not take my car back to Sheehy under any circumstance. In fact I'm not even going to buy another Hyundai. Honestly. I prefer Lexus. No issues with that vehicle. The fact that they couldn't help me was one thing but to insult my intelligence. The comment she made. Unprofessional. Furthermore everyone seemed polite and helpful until there was an issue. Service seems great when there's no issue. The woman I spoke with last I assume was in charge. If she wasn't she should be. Definitely showed professionalism issue or not. You truly see what service is like once an issue surfaces.
- TATerence AndersonDec 29, 20255.0My experience with this dealership has been nothing but the best. I really appreciated the time my salesperson, Eric Coates, took to show me several options and answer my questions before I decided on the vehicle I purchased. He was patient, knowledgeable, and never rushed me. Customer service from everyone at the dealership was excellent, and the whole process was smooth from start to finish. I would definitely recommend this dealership, especially my salesperson Eric, to anyone looking for a stress-free car-buying experience.
- TJTakiya N. JacksonDec 24, 20251.0I had a 8 am appointment and they didn’t start working on my car until 10:30. Was told by the service advisor at 8am the wait would be 2 hours tops. I was there for a simple oil change and tire rotation. The technician also did not check my tires properly and one of them has a slow leak which I didn’t catch until today. So annoyed. I’m going to start just do going to Firestone. Update: it’s Christmas and the tire is flat. Now I need to get it towed to get new ones. Will definitely not be returning to this location. Update 2: Haven’t been driving the car lately but realized that the horn is not working so we have to go back to get it repaired. 🤦🏾♀️
Frequently Asked Questions About Sheehy Hyundai of Waldorf
Where is Sheehy Hyundai of Waldorf located?
Sheehy Hyundai of Waldorf is located at 2910 Crain Highway, Waldorf, MD 20601, USA.
What are the operating hours of Sheehy Hyundai of Waldorf?
The dealership is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
What types of vehicles and services does Sheehy Hyundai of Waldorf offer?
Sheehy Hyundai of Waldorf offers new Hyundai vehicles, used cars, and auto repair services.
How can I contact Sheehy Hyundai of Waldorf?
You can contact them by phone at +1 301-284-3628 or visit their website at https://www.sheehyhyundaiwaldorf.com.
Does Sheehy Hyundai of Waldorf have an online presence on social media?
Yes, you can find them on Facebook at https://www.facebook.com/134220329967515.
Is there a Hyundai service and parts department near Sheehy Hyundai of Waldorf?
Yes, the Sheehy Hyundai of Waldorf Service & Parts Department is located nearby to assist with automotive repairs and parts needs.
Where can I fuel up or find convenience stores near Sheehy Hyundai of Waldorf?
Sunoco gas station, which also includes a pharmacy and convenience store, is located nearby for your fueling and quick shopping needs.
Are there other car dealers near Sheehy Hyundai of Waldorf where I can explore different brands?
Yes, nearby you can find Sheehy Nissan of Waldorf, Sheehy Mitsubishi-md, and Willie A. Moses car dealers offering various automotive options.
Can I get automotive repairs and detailing services near Sheehy Hyundai of Waldorf?
Yes, On Call Auto provides automotive repair and auto detailing services close to Sheehy Hyundai.
What are some other amenities or services near Sheehy Hyundai of Waldorf I might visit while in the area?
Nearby amenities include financial services like Western Union and financial advisors, medical providers like Pediatric Partners and King Michael a DDS, as well as restaurants like BurnBox Pizza and Dunkin'.